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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Deloretta's profile image
Deloretta 
5 years ago

Exceptional service The salesperson i dealt with from beginning to end was so attentive, calm, and very expertise. Exactly what I asked for it was done. It was a great experience overall, very exceptional customer service. 

Business response:

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at BMW of Devon was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com 

russell_appleton's profile image
russell_appleton 
5 years ago

Purchase in a Pandemic With all of the restrictions because of the pandemic, my experience was remarkable. Christian dutifully informed me of those restrictions and the care and attention BMW of Devon was giving to their customers and employees. The process was streamlined, expeditious and SAFE. I was very impressed with their attention to detail. It turned a potentially awkward experience into one that was comfortable. Many thanks to Christian for helping me with the purchase and Tori for completing the paperwork. A great t... read more

Business response:

Russell, thank you for the feedback! We are happy to hear about your positive experience at BMW of Devon, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!Sincerely,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com 

Oswaldo's profile image
Oswaldo 
5 years ago

Great service overall. Very trustworthy Really helpful people. They did all to facilitate the transaction. Everything went smoothly and very quickly. And the prices was very competitive as well 

Business response:

Thank you for sharing your experience with us, Oswaldo. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Makeba's profile image
Makeba 
5 years ago

New Customer The sales rep and finance manager was pleasant and worked with me they made the process smooth and easy during this difficult pandemic that we are experiencing. 

Business response:

Thank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Joseph's profile image
Joseph 
5 years ago

Service Department With the current COVID Pandemic, the staff handled everything just as it should have. I was extremely satisfied. Your staff should be commended! 

Business response:

Joseph, thank you for the feedback! We are happy to hear about your positive experience at BMW of Devon, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Glenn's profile image
Glenn 
5 years ago

BMW of Devon overall Everything from the management, the sales staff, the service staff and the facility. They are on the top of their game. 

Business response:

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Clare's profile image
Clare 
5 years ago

Awesome service! It was a super easy experience and my service contact was easy to get a hold of and kept me up to date. 

Business response:

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

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Trina 
5 years ago

Oil change The staff and the speed of the wait I had great experience we will always come back. Devon BMW is a great service center 

Business response:

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Jane's profile image
Jane 
5 years ago

Service for my car I was very happy with the service completed, the information provided by the service folks and convenience of dropping my car off and picking it up. They were very focused on social distancing and wiping down the inside of my car. 

Business response:

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.