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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Superior Customer Experience Jacqui was so nice. I also loved the way I was greeted and directed as to where to go seamlessly. I didn’t think my car would be there as long and I wa quickly given a courtesy car - which was again, a very easy process. The best was the ability to pay online - to save me more time picking the car up! The customer experience was so wonderful I shared it in a customer experience meeting I had that same day, at work! Ha, the cost to get the car repaired was a lot but the service you get is priceles... read more
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
good service Location is good. Easy to make appointments. Place could use a makeover. Looks a little old and beat. Rony in service was nice to deal with.
Business response:
We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Excellent Customer Service Jacki was awesome. She was very thorough and was more that willing to take the time to explain everything. I was very pleased.
Business response:
We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Best Service MAnager in the business! Always feel I am being given personal attention by Service Manager, Jeff Martin. I respect his technical knowledge and attention to detail.
Business response:
Thank you for the great review, Roger. Please come visit us if you need anything else, be it service or sales. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great Service I liked that my Salesperson, Rick, worked with my schedule and never made me feel pressured. He listened to what I wanted and helped me find the best car and value for me.
Business response:
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Mike Todak General Manager - mike.todak@bmwofdevon.com
Great Service! Very pleasant as always. The service was prompt and thorough. My customer service representative explained the issues with my car very clearly.
Business response:
We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service Staff are always willing to be of assistance. They are cordial, responsive, and helpful. A special shout out to Kerry Simmons who assisted me on a cold, wet Friday evening with tire pressure issues. Thank you, Kerry. You have a customer for life!
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Survey The courtesy of the greeter in the garage. The gentleman was polite, knowledgeable and very pleasant. I hope he is well compensated.
Business response:
We appreciate the kind words, Joseph. We look forward to seeing you again in the future! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great services Yes! Rick was fantastic knowledgeable helpful in every way. We may the deal with ease. Thank you Rick from the beginning to the very end. Very respectful staff everyone Thanks BMW.
Business response:
Thomas, thank you for the feedback! We are happy to hear about your positive experience at BMW of Devon, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Mike Todak General Manager - mike.todak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.