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BMW
- Automotive
- Springfield, IL
About this business
Location details
200 E Madison St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"TJ was extremely helpful, knowledgeable, detailed and..." TJ was extremely helpful, knowledgeable, detailed and passionate about his job. He made sure that all our paperwork was ready on the day that we picked up the car. The whole process was a great experience
Business response:
Thanks for the great review! We know buying a vehicle can be stressful and try to make it as relaxed and comfortable as possible. Enjoy your vehicle!
"The service I received from Isringhausen imports was..." The service I received from Isringhausen imports was exquisite, . My service advisor Gary Rogers was Professional and polite. I live 2 1/2 hours away from the dealership, they picked up my 2015 Porsche Cayenne S and dropped off a 2021 Porsche Macan for two days!
Business response:
Thanks for the great review! Glad to hear you're enjoying the benefits of our Priority 1 Service.
"Thank you for another excellent service. My tires were..." Thank you for another excellent service. My tires were changed and scuffed wheels refinished, and it was completed efficiently and well. I have 3 MB serviced at Isringhausen and would not take any to any other dealer.
"Matt arranged everything to pick my car up, bring me a..." Matt arranged everything to pick my car up, bring me a loaner and bring my car back at no charge. Now, if we could just get him to accidentally bring me an M5 instead of my car....
Business response:
Glad to hear you like our vehicle pickup/drop-off service. Nice try on the free M5. :)
"I found a Isringhousen to be extremely helpful..." I found a Isringhousen to be extremely helpful professional and relational. Brian Mitchell, our salesman, went above and beyond to make sure we got in to the vehicle we wanted.
Business response:
Thanks! Brian is one of our best. We'll pass along your compliment.
"This was our eighth purchase from isringhausen imports...." This was our eighth purchase from isringhausen imports. The dealer services are impeccable from sales to service. We always use our tried and trusted salesman Kent Hill to ensure a desirable outcome
Business response:
Thanks, Kevin! Did you know we're celebrating our 40th year in business, thanks to loyal customers like you? It's true!
"Excellent. I’m always pleased with the friendly, polite..." Excellent. I’m always pleased with the friendly, polite and professional assistance. It’s easy to drop in for a quick question. I had an air conditioning question and they checked it and resolved it right on the spot. They gave me a loaner for the few hours while the work was being done. I highly recommend Isringhausen for their product and service.
Business response:
Glad to hear we were able to resolve your A.C. problem quickly and get you on your way. Thanks for the comment.
"Friendly, explain what needs to be done, easy to make a..." Friendly, explain what needs to be done, easy to make a service appointment, answers any & all questions I have. Will pick up & return car if needed. Still charge for tire rotation though!
Business response:
Thanks for the great review, C.B., and your continued business.
"As has been the case over the past several years I have..." As has been the case over the past several years I have been a customer of Isringhausen, the service is superb. They are extraordinarily accommodating and go the extra mile to ensure logistical issues in dropping a vehicle off for repairs are minimized. The service and technical staff are professional and courteous - they set the bar and it is consistently very high.
Business response:
Thanks, Steve. Vehicle pickup/drop-off is just one of the benefits of our Priority One service.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,151 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.