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BMW
- Automotive
- Springfield, IL
About this business
Location details
200 E Madison St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"The service department is always very courteous, prompt..." The service department is always very courteous, prompt and willing to help in any way. Everyone is very friendly. They are spot on with service and any other problem that may arise.
Business response:
Thank you! Our service team goes above and beyond every day!
"This by far was my greatest experience. The video showing..." This by far was my greatest experience. The video showing my car was next level. This is exactly what I like to actually show me what’s wrong and get it right.
Business response:
Gary and the Mercedes Benz team was awesome
"Simply the best! Top quality service, unequalled..." Simply the best! Top quality service, unequalled customer service, and a beautiful, sparkling clean showroom. I am always treated with the utmost courtesy and respect. No other dealership in my area compares.
Business response:
Thanks for the amazing review! We appreciate it!
"This is our seventh vehicle purchased at this dealership..." This is our seventh vehicle purchased at this dealership and have found the service and hospitality first rage in all instances. The staff is always very accommodating and quite friendly at all times. They are about as good as it gets.
"Timely service and friendly people...what else can we ask..." Timely service and friendly people...what else can we ask for? In and out much quicker than I expected. Usual sevice for Isringhausen and staff.
"Each person I interacted with was courteous, helpful, and..." Each person I interacted with was courteous, helpful, and non-pressuring. While they are known nationwide for their import sales, they had an immaculate pre-owned Suburban in their showroom. It was exactly (and even beyond) what I was looking for. After purchase it was wonderfully detailed. Isringhausen pays attention to all the little details.
Business response:
Thanks, Sarah! Glad you found the right Suburban for you, and thanks for pointing out that we sell more than luxury imports.
"Kent and Scott in finance both provided excellent..." Kent and Scott in finance both provided excellent service. This was the first time I bought a car here but have used the service department and did have an interaction with Kent while looking at a car. I came back because of the excellent service provided by Kent even though I did not buy a car from him last year. You have a great team keep it up
Business response:
Thanks for allowing us to earn your business. We appreciate it!
"I have had excellent personal attention to me and my..." I have had excellent personal attention to me and my vehicles when taking them to Isringhausen. Their new video procedures of the work being done are a great way to instill confidence in the inspections and repairs that are performed by their crew. Everyone is especially courteous and anxious to make my visits there enjoyable and brief while waiting.
Business response:
Thanks! We try to make servicing your vehicle as pleasant as possible. Glad to hear you like the new service videos, too.
"It has always been very good. I go back every year for..." It has always been very good. I go back every year for yearly service. Anyone I have ever dealt with have always been friendly. I will return next year.
Business response:
Glad to hear you had another positive service experience. See you next year!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,151 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.