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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Maria Cokinos is excellent to work with!!!! " I wish we could give Maria a 6 Star!!!! She is very professional & competent at what she does. She went above & beyond what was expected to make the deal happen for us. She is a real asset to BMW. Thank you Maria for evertything you did. we will recommand you to all our family & friends.
Business response:
Thank you for taking the time to share your experience with us! We are happy to hear that Maria provided you with amazing customer service and that you're happy. Please feel free to come back and see us anytime!
"Custom order X5 & Performance Center Delivery" I can’t say enough nice things about Maria, I’ve been dreaming of a custom ordered fully loaded X5 diesel for years and finally had the courage to do it. Maria was extremely patient and informative as I changed my mind - more than a few times and then very persistent in getting the order into BMW prior to end of production for the F15. The entire experience was amazing, a very fair price and everything went smoothly for picking it up at the Performance Center in SC. I highly re... read more
Business response:
Hello, We appreciate your kind accolades regarding working with Maria. Congratulations on your new custom BMW! We hope you are enjoying your vehicle. Please let us know if we can do anything else for you.
"knowledgeable Sales Lady Who Provides Great Customer Service" Maria is very experienced and knowledgeable about the cars she sells. She is very personable and sensitive to the customer's needs. Worked hard to fight for the best deal for the customer. This is my first BMW and I will come back to her again for my next!
Business response:
Thank you so much for your fantastic review! We are very thrilled to hear Maria worked hard to get you a great deal. Congratulations on your first BMW! We look forward to seeing you again.
"Epitome of a perfect salesperson." My Sales Experience started early in the morning at 10 AM and ended at 11 PM. Maria was very patient with me and accommodated according to my schedule as i had to step out of the dealer ship for some time. She patiently test drove with me 4 cars before i selected my preferred car, exterior and interior color, engine and options. Thank you Maria. she is a perfect example of a salesperson, she didn't push me into a decision but worked with me to come up with a decision.
Business response:
We truly appreciate you taking the time to share your awesome experience! It is so great to hear Maria is a perfect example of a salesperson. We are very lucky to have her as part of our team. Congratulations on your new ride! Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
"Excellent...could not have better." "MY 3rd 2018 BMW PURCHASE IN 2 MONTHS FROM MARIA COKINOS!!! THE BEST BMW DEALER IN THE DC AREA FOR PRICING & CUSTOMER SERVICE!!! I HIGHLY RECOMMEND THIS DEALERSHIP ABOVE THE REST OF THE BMW STORES IN DC!!!"
Business response:
We're pleased to have earned your recommendation! Maria was happy to help you and ensure that you are satisfied with your purchase and experience. Thank you for the five-star review, and we look forward to serving you again in the future.
"Customer Focussed experience" I have been to BMW rockville twice. The first experience was not that great, the salesperson was not open to hear my needs and concerns. It was straight forward business conversation, not a friendly conversation. No offense to the sales person, every individual has a different style of dealing things. However my interaction with Maria was good and very interactive from the beginning. Very prompt in follow-ups and has the interest to get people to the showroom and have conversation. I walked int... read more
Business response:
Hello, Thank you for sharing your comments. We are so thrilled to hear that Maria was able to help you out and make sure you were well informed. Our team always want to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back
"Lease of 2018 530ix" Maria was extremely sensitive to our specific requirements regarding interior and exterior color and safety features. She worked hard to find a vehicle at another dealership which precisely met our needs. She was very pleasant and attentive throughout the process, and we would certainly work with her again. Our only mild criticism, and it is directed at the dealership, not at Maria, is that it took much too long to generate and complete all of the vehicle paperwork on the delivery date (more than 3 hour... read more
Business response:
Thank you so much for sharing your positive review with us! We are so glad to hear that Maria made a positive impact on your purchasing experience. We will also make sure to pass along your comments to our Management team regarding your feedback about the paperwork. Please do not hesitate to follow up with us or make another appointment if we can assist you with anything further. We look forward to continuing our relationship in the future!
"Great!! buying experience with Maria at BMW of Rockville" Maria helped us in purchasing a BMW X5 2018. She was very professional and worked tirelessly with us and she fought for the deal I wanted. She went above and beyond of what was expected of a salesperson. Thank you again for this great car buying experience. I would highly recommend her as a sales profession
Business response:
Congratulations on your brand new 2018 BMW X5! Thank you for taking the time to share your feedback with us. We are ecstatic to hear Maria went above and beyond to assist you in finding the perfect car. We hope you continue to love your brand new ride. We appreciate your loyalty and business. Come see us again soon.
"Maria Cokinos: the MOST FANTASTIC BMW saleswomen!" Recently, Maria helped me to purchase a 2015 BMW Z4. I had been exploring various sports cars for over a year, and wanted to test drive the 2018 BMW Z4 28i. From the moment that I made the appointment, Maria was informative and helpful, but never pushy. I test drove the car, she made me the best offer she could. I left. The next morning, she politely contacted me. I was planning on driving a few others, but she improved the offer, again, answered questions intelligently, an... read more
Business response:
Thank you so much for the five-star review! Congratulations on your purchase! We will make sure to thank Maria for earning your business and trust! We look forward to working with you again in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.