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BMW
- Automotive
- Rockville, MD
About this business
Location details
1300 Rockville Pike, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
"Maria is great!" Maria provided excellent customer service! She demonstrated and extraordinary ability to understand my needs without being ever making me feel pressured. She is very knowledgeable and extremely quick! She was extremely patient and helpful, and despite having to stay past showroom hours, made sure that the car was in perfect condition before I left. It was a pleasure working with Maria, I highly recommend her!
Business response:
Hello! Thank you so much for your wonderful review! We're so glad to hear about your great experience with Maria. We hope you enjoy driving your vehicle for years to come! Welcome to our BMW family!
"Excellent experience" Suvin was exceptional. He was knowledgable and able to answer all of my questions. I was not pressured to purchase and I bought my car here as a result. Highly recommend asking for Suvin.
Business response:
We love hearing such positive feedback! We're extremely happy you had a low pressure, easy purchasing experience at BMW of Rockville. Welcome to our BMW family!
"Excellent customer service by Maria Cokinos" Maria provides exceptional customer service. She would hear your needs and try to work with you accordingly and would provide support above and beyond to cater your needs. She would not pressure you to buy and she is very transparent with all the information which is very important. Maria is very welcoming and provides exceptional customer service that anyone would expect from top dealerships. I would highly recommend Maria as a go to person to anyone who is considering any vehic... read more
Business response:
Thank you so much for your incredible review and for your feedback regarding your experience with Maria and BMW of Rockville. We're so glad you are part of our BMW of Rockville family and we look forward to assisting you in the future.
"excellent product; excellent delivery" Very happy with my new car. Maria sized my needs and style up and steered me to the perfect vehicle. Car deals are always complicated. This was no different but big smile driving my X3 home!
Business response:
Hi! Thanks for choosing BMW of Rockville for your automotive needs! We're so happy to hear about the experience you had buying your X3. We're glad you came to see us and we hope you enjoy driving your X3!
"Most exceptional customer service- Brilliant! " This lady impressed me a lot I’m looking for a way to still her from BMW. She is a top customer service dealer agent, I have not seen any one like her! Detailed, exceptional, goes beyond what is expected, far into making sure the customer is happy. She is game to be a top executive at BMW. Maria you are very appreciated!!! Happy Customer-Isaac.
Business response:
Hi Isaac, We love positive feedback and we're so glad you took time to leave a review. We're pleased to know that you were happy with the buying process and that Maria was able to assist you. Thank you again!
"Great experience" Pleasant. Great environment. Friendly staff. Negotiated a great price. My sales representative did a great job in explaining the vehicle and treating my child who was with us very well.
Business response:
Thank you for your positive feedback. It's great to hear you had a wonderful purchasing experience with Marshall and the BMW of Rockville team. Thank you for choosing us for your automotive needs!
"The Best Car buying experience I have ever had, I mean it. " I walked in with my older parents. We needed to buy a new car for my Mother and she wasn't quite sure exactly what she wanted. Kevin Soltwedel (our appointed Salesperson) jumped in and had the exact information we needed in order to make the right decision for US, not for VOB's bottom line. He listened to our needs and most important, respected our pricing range. We spent most of our time at the dealership cutting it up with Kevin as the paperwork was being genera... read more
"Excellent Attentive Care and Customer Service " Just completed our 12th purchase of a pre-owned BMW and the experience could not have been better. Kevin Soltwedel our sales associate did not rush us and helped us consider many different options as we were not set on a particular model or year. Kevin and the team at BMW of Rockville partnered with us to make the best choice for our family and we were very pleased with the process and final results. We are looking forward to a long relationship with Kevin and BMW of Rockville... read more
"5 STAR Rating!! Impressed with quality of service" Best car buying experience we've ever had! Suvin is an outstanding client advisor. Went above and beyond and explained everything very clearly. He is very supportive of military members and was able to work with us and get us an excellent rate to ensure we were comfortable. He is truly a professional and we would recommend working with him to any military folks out there. Also we would like to recognize Ameen, the person we were able to test drive with. He was very knowledg... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,109 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.