BMW

Katrina 

on DealerRater

6 years ago

" Awesome Experience" I want to give Steve Toppins a big "Thank You". He went above and beyond to help me make this trade happen, from a Volvo to a BMW 651i. Without his dedication to help his customers this would have not happened better than ever expected, Thank You!! We did not have a sales person and Veronica was assigned to us. She was friendly, fun, and very knowledgeable. Thank you Veronica for your patience and all the time you spent with us. We will be back... 

Jay 

on DealerRater

6 years ago

"Working with Jhonny was definitely worth the 400 mile drive!" My entire deal with Jhonny was done through phone calls, text messages, videos (yes, he even went through the trouble of video messaging me!) and emails. I spent a total of two hours in the actual dealership, and that was to pick up the car. His laid back approach was so refreshing and definitely made my 800 mile round trip worth it! 

SJJ 

on DealerRater

6 years ago

"Great experience " Brandon helped structure a trade in deal so we were able to get into a new BMW. He was great to work with and look forward to doing business with him soon. 

GeneRadom 

on DealerRater

6 years ago

"Great experience, working with Brandon!" After being treated poorly by St. Louis Plaza BMW dealership we decided to switch to BMW of West St. Louis. Working with Brandon was a bliss, polite and accommodating. Prompt and clear customer communication. Everything he promised to us was delivered. We purchased two brand new 2020 X5 and X3 and very happy with our new cars. Every time we visited the dealership the owner, Greg Suntrap, personally greeted and thank us for our business. I am very satisfied with our sales expert Brand... read more

Sandy 

on DealerRater

6 years ago

"Paul will treat you right!" Paul spent a lot of time helping me decide what kind of vehicle was right for me. Once I decided, he went above and beyond finding the perfect SUV that fit my needs. The service didn't stop with the sale. I've been able to call and ask questions as needed. Now I'm in the market for a second, back-up vehicle and I have specific things that I'm looking for. Paul has been diligently searching! I highly recommend calling BMW of West St. Louis if you are looking for vehicle! Ask for Paul Sturma! 

Michael 

on DealerRater

6 years ago

"Rami followed through with "point of contact" service " Rami followed through with "point of contact" service and follow through. Rami provided updates and communications allowing me to concentrate on other items. I would encourage working with Rami. 

MauriM2 

on DealerRater

6 years ago

"Awesome experience!" I was extremely satisfied with my experience purchasing may latest Ultimate Driving Machine from the team at BWM of Wes St Louis. Veronica Tran was the best sales person I worked with in my many years of purchasing cars. She made the whole process super easy, my car arrived on time and everything went as expected. A big thanks to the finance lead, Bob Whay, who also made the process go flawlessly. Overall, this team was phenomenal and I would I definitely, recommend them. 

S Greene 

on DealerRater

6 years ago

"Great Customer Service" I appreciate your help in this purchase. You went over and above on getting this deal closed and I really do thank you and the staff in getting the car ready as promised... Steve was easy to deal with and all went very smooth. No surprises or high pressure. You guys were very accommodating. You Picked us up at the airport at 6:30 even tho you had your nieces wedding before you picked us up and still had family time at the reception to go to. Most salesman probably wouldn't have done what you did to m... read more

Jim 

on DealerRater

6 years ago

"Best Car Buying Experience Ever" Can't say enough good things about this dealership and the people there. They are professional, welcoming, friendly, thorough, and knowledgeable. It was a seamless, stress free process. I felt fully informed at every point of the experience. I look forward to my next purchase with them.