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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"World Class Experience" Hello, Everyone at the dealership was courteous, kind, and professional. I really appreciate my salesman Brandon who took the time to listen and delivered on what I wanted. The experience was very positive and relaxed. If anyone is looking for a car, I would definitely recommend this dealership. In an era where customer service and professionalism is lacking, Brandon and Bob really hit it out of the park. Thank you!
Business response:
Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!
"Dave is so professional! " If you’re in the market for a new car, do not go anywhere else! Dave is very knowledgeable and will find the perfect car for your specific needs / wants!
Business response:
Thank you for your business & thank you for sharing your wonderful comments about Dave!
"Great job!" Great buying experience and I would recommend West county BMW this is the third time I’ve been there for a buy or lease and always very happy...thanks!
Business response:
Thank you for the review and recommendation. We appreciate your business!
"Superior service reasonable prices " Veronica Tran was very helpful. She took time to listen to what I wanted and found the right car for me. Although I didn’t end up buying a BMW, their prices are very reasonable. I found a low mileage Acura and am very happy. Everyone at the dealership was very friendly financing and paperwork all handled smoothly.
Business response:
Thank you so much for your positive comments about our dealership, and congratulations on your new car! We're glad to hear we delivered such a great experience.
"Brandon made my trade-in and pick up a breeze!" Brandon made the entire experience of turning in my current car leased with two months remaining and selecting a new one a breeze. Brandon gave me a couple of different cars to consider and I wound up selecting one from the lot. It's a great car and a fair lease price. The turn in of my old car and pick up of my new car took less than an hour and that included the tutorial with Brandon and Taj - which I really appreciated. Highly recommend him.
Business response:
We are very happy to know that Brandon took the time to find you the car you wanted and within your budget.
"It was fun!" I worked with Brandon Giganti. He was exactly what you would want in a salesman: helpful, friendly, and not pushy. (The finance manager experience was also a stress free pleasure) I drove various cars, and even took one home for an "extended test drive". He clued me in to a deal I wasn't aware of and now I'm driving much more car than I expected to for the price. I'm a happy customer!
Business response:
It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing BMW of West St. Louis!!
"Great follow-up. " Mike Kuhlmann is great with communication and following up. I initially contacted to him for a fully loaded mineral white on ivory nappa BMW 750ix. Unfortunately the car was sold just a day prior. Despite that, he's great with following up, offering assistance, and continuing with communication. Though I ended up finding my new car with my specifications elsewhere, I truly am impressed with the experience I received from Mr. Kuhlmann. I highly recommend working with him.
Business response:
Thank you for your kind words about Mike, we hope you enjoy your new car and hope we have a chance to work with your down the road!
"5th time BMW owner - Very pleased" My first BMW was from BMW West St. Louis. I was pleased with their customer service back then and am still pleased with how personable, accommodating and patient they are. I did not make the process very easy, but, Rami and Bob were both great in making sure I was completely comfortable with my purchase.
"5th time BMW owner - Very pleased" My first BMW was from BMW West St. Louis. I was pleased with their customer service back then and am still pleased with how personable, accommodating and patient they are. I did not make the process very easy, but, Rami and Bob were both great in making sure I was completely comfortable with my purchase, once I finally made my decision. I came in looking at a used vehicle, and left with a 2019. Victoria was also great with initially helping me.
Business response:
It is wonderful to know we've had the opportunity to work with you on more than one occasion!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.