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BMW

4.8

About this business

Location details

14417 Manchester Rd, Manchester, MO, 63011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.83,535 reviews
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secochran3's profile image
secochran3 
6 years ago

"Used car purchase" I was looking for a low mileage used car for my son. Adam Ishac helped us find just the car we were looking to purchase! 

Business response:

We appreciate your feedback and are happy to hear that Adam was able to meet your needs. 

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Blackx69 
6 years ago

"I will be back to purchase again" Thank you Adam for being my go to guy on the purchase of my third Mercedes Benz I totally love it.i have told many of my friend's about your dealership and all the beautiful cars.Im very sure I will do business with you again in the future. Thanks again ,Mr.Whitaker 

Business response:

We appreciate your business & recommendation and we look forward to a long relationship with you! 

swhritenour434's profile image
swhritenour434 
6 years ago

"X7 Buying Experience 👍👍 " We shopped around for the new BMW X7. Luck would have it we were connected with Brandon. Brandon is very educated on all BMW models, trims, colors, and accessories. As we were trying to make our decision, Brandon helped us along. Never felt pressured along the way. Brandon is a true asset of BMW of West STL. 

Business response:

We’re thrilled you were pleased with Brandon's helpfulness and knowledge. Brandon is one of the best at his career and your review is spot on. 

RErwin730's profile image
RErwin730 
6 years ago

"I drove 5-1/2 hours to buy my car at BMW of West St Louis" I moved away from St Louis 3 years ago and just before moving I purchased a 528I from this dealership. Three years later I again was in the market for a new BMW and made the 5-1/2 drive to BMW of West St Louis to make this purchase. Craig Suntrup personally greeted me and checked on me several times during my stay. It’s easy to tell he cares about his staff by the way they treat the customer. My Client Advisor, Brandon Giganti, was a perfect example of this very fac... read more

Business response:

We cannot express how much we appreciate your loyalty and kind words about our dealership. It was a pleasure having your in and we are happy to meet your vehicle needs for a lifetime! 

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ryfcut-dypfow-3wijqU 
6 years ago

"Expedited happiness...." Veronica Tran was a gem to work with, as was the rest of the BMW West St. Louis team. Nicely ran dealership well-attuned to the customer. Will definitely be back for future BMW purchases! 

Business response:

Our team works incredibly hard to exemplify the commitment to customer care and we’re so thankful that your time with us was well spent. 

KW123's profile image
KW123 
6 years ago

"Good experience " Veronica and everyone at the dealership was friendly and kept good contact throughout the process. We are very happy with our new BMW purchase and would recommend the dealership. 

Business response:

Thank you for the review and recommendation. We appreciate your business! 

MarkS's profile image
MarkS 
6 years ago

"Great Purchase Experience" I had the good fortune of dealing with Veronica Tran in the purchase of a certified pre-owned 435 convertible. The process occurred over 3 weeks as I was looking at other cars and preferred to buy closer to home (Chicago). Veronica was patient but stayed in touch during this period and ultimately I decided to make the trip to St. Louis. Veronica made the extra effort of picking me up at my downtown hotel and driving me the 20+ miles to the dealership so I didn't have to take a long taxi ride. She ... read more

Business response:

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing BMW of West St. Louis! 

Nels's profile image
Nels 
6 years ago

"Awesome buying experience" Veronica Tram (client advisor ) was incredible! She took the time to make sure that I was completely satisfied with my buying experience with BMW of West St. Louis. She was was knowledgeable, funny, personable, and easy to communicate with. She came in on her day off and made follow up calls to make sure that I was satisfied with the car, my buying experience, and my interaction with her. Also many of the managers said hello and Craig Suntrup was also very friendly and talked with me during my vis... read more

Business response:

We do our best to provide excellent customer service and excellent quality, and we're glad to hear that your experience reflected this. 

dmartinut1989's profile image
dmartinut1989 
6 years ago

"Excellent customer experience all around!" I had a great experience today with Veronica as my advisor. She made me very comfortable throughout the whole experience. I appreciate how easy it was to get my new X-5. 

Business response:

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 3,535 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.