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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"Great experience" Dave was enjoyable to work with and made the experience easy. Having never had a BMW before, all the available options were a little daunting. Dave’s patience and knowledge of BMW products made the whole process pleasant, not to mention the car is awesome!! Thanks Dave
Business response:
We're thrilled to hear you were impressed with Dave's helpfulness and knowledge!
"Fantastic place to buy" I was all set to drive 200 miles away to buy a certified bmw but wanted to give a local dealer a chance even though they didn’t have one in stock. Long story short I was there for less than 30 minutes and they found one and was able to match the price I was going to pay from other dealer. It took a week for it to come in but it was well worth the wait. A fantastic buying experience.
Business response:
Thank you so much for your positive comments about BMW of West St. Louis, and congratulations on your new car! We're glad to hear we delivered such a great experience.
"First time BMW owner" I found this car on Cars.com and immediately reached out to the dealership. I was lucky to have my email picked up by Veronica. She provided every detail about the car and answered all of my questions. She picked me up at the airport when I flew in to get the car and she had everything ready for me. I couldn't be happier with my purchase and the service I received with Veronica.
Business response:
Veronica is one of the best, our dealership wouldn't be the same without her! We're so glad she made your experience great!
"Exceeded expectations " Working with BMW of West St. Louis exceeded my expectations. I did not give Brandon an easy task in finding me a vehicle and he nailed it. I was very impressed with his commitment and level of service. I would give them a 10 star rating if possible!
Business response:
We do our best to provide excellent customer service and excellent quality, and we're glad to hear that your experience reflected this.
"Used X3" I got a used X3 from this dealership. They responded quickly to my email about the car and were easy to work with throughout the process.
Business response:
We truly appreciate the opportunity to earn your business.
"Excellent and knowledgeable service" The staff, Veronica Tran, was friendly, efficient, personable, and as good a salesperson as we have dealt with. She has maintained contact with us both during and after our sales experience. She was always prompt to return our phone calls. We would recommend her and the dealership to anyone anticipating buying a car.
Business response:
Veronica is one of the best, and we're so proud to have her. Thanks for your awesome review!
"Veronica and her manager were helpful !" Your staff was very helpful and very efficient. Will visit again in the future and would recommend all my friends to come see you guys at the dealership on Manchester .
Business response:
Thanks so much for the review and recommendation, it means so much!
"Great experience with BMW of West St. Louis. " I just leased a new BMW X3 from Veronica a few days ago. She is so knowledgeable and she provides great service. My transaction from turning in my prior leased car and leasing the new car took only 2 hours. I love dealing with Veronica and the whole BMW of West St. Louis team.
Business response:
Veronica is one of the best and we're so proud she's part of our team. Thanks for recognizing her efforts and for choosing BMW of West St.Louis!
"Linzie Foster " Linzie was extremely helpful. He didn’t ask a hundred questions, just ordered my front license bracket without hassle with the best customer service. Very appreciative.
Business response:
Linzie's commitment to customer service reflects our values and we couldn't be happier to have her on our team!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.