BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

14417 Manchester Rd, Manchester, MO, 63011, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.83,535 reviews
Select a rating
mcrabtree's profile image
mcrabtree 
5 years ago

"I can’t say enough good things about Dawn. Sunday I found..." I can’t say enough good things about Dawn. Sunday I found a used Porsche at BMW west on Auto trader. she contacted me by text almost immediately . By Monday we had the deal all squared away. She was very helpful in answering questions and getting us fixed up . 

Business response:

Congrats on the Porsche and thank you for the 5 star review! 

Mocarin's profile image
Mocarin 
5 years ago

"Thank you all..." Thank each and everyone that I dealt with in purchasing the 7 series yesterday. Dawn you got the ball rolling and all the others on the team worked seamlessly in delivering the car. Hard to believe that this all happened in less than 2 days (from first coming into the showroom to test drive, getting a quote on my trade in, to driving off the lot. Once again thank all of you Steven 

Business response:

Thanks for the great review! Reviews like this one make my day! Congrats on your new vehicle and please let us know if there is anything we can do in the future 

Navouris1760's profile image
Navouris1760 
5 years ago

"I was very pleased with everybody's service and I mean..." I was very pleased with everybody's service and I mean everybody Dawn was the greatest See service me with a smile All the time I was there Everybody was very nice I would suggest anybody to buy bmw from Them Thanks again I will be see you sometime soon 

Business response:

Thank you very much for the awesome review! I will make sure to share this with the team! 

michael62fox's profile image
michael62fox 
5 years ago

"Brandy did a fantastic job wouldn't change a thing!..." Brandy did a fantastic job wouldn't change a thing! Terrific experience, I won't go anywhere else. I'd buy a new car but there are only 22,000 miles on our 228i. Thank you Brandy! 

Business response:

Thanks for the 5 star review! We hope to see you again. Please let us know if there is anything we can do to help assist you! 

KelseyHarrison's profile image
KelseyHarrison 
5 years ago

"Jhonny was excellent to work with. During the odd time of..." Jhonny was excellent to work with. During the odd time of COVID - we worked with him remotely from Illinois all via text message. He made me a video of the car and provided information that showed his knowledge. We bought from him because we appreciated his low pressure sales. Bob was great as well with my paperwork and even sent them via overnight mail so I could get them signed ahead of the pick up. At pick up - the car was spotless and Jhonny was waiting for u... read more

Business response:

Thanks for the 5 star review! We hope to see you again. Please let us know if there is anything we can do to help assist you! 

lgreco0720's profile image
lgreco0720 
5 years ago

"Brandy was very nice and personable. She applied the..." Brandy was very nice and personable. She applied the coupon for my oil change correctly and kept me updated while I waited. She also informed me of a recall that I was unaware of. I was able to book that appointment today as well. Everyone at this location is always smiling and very nice to deal with. I will continue bringing my BMW here for service work! 

Business response:

Thanks for the 5 star review! We hope to see you again. Please let us know if there is anything we can do to help assist you! 

Tom McCarthy's profile image
Tom McCarthy 
5 years ago

"It was great to work with Brandon purchasing our new BMW X5" We are so happy with our experience buying our new car from BMW West St Louis. From start to finish the process was very smooth and Brandon did a great job of explaining the features and options available to us on the car. I'm sure we'll be back to see Brandon for our next purchase and recommend him to our friends and family. 

Business response:

Thanks for the 5 star review! We hope to see you again. Please let us know if there is anything we can do to help assist you! 

jpalmer18's profile image
jpalmer18 
5 years ago

"Very pleased with the professionalism of the staff." Overall the entire staff was prompt, responsive and professional. In particular Brandy is superb. She is helpful and responsive. She is one of the reasons I will return. Thanks. 

Business response:

Thanks for the 5 star review! We hope to see you again. Please let us know if there is anything we can do to help assist you! 

riskec's profile image
riskec 
5 years ago

"Maintenance" I had my vehicle serviced and everything was done perfectly and the vehicle was ready on time. Brandy is always friendly and great to deal with. 

Business response:

Thanks for the 5 star review! We hope to see you again. Please let us know if there is anything we can do to help assist you! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 3,535 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.