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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"We suffered a tire puncture on a Saturday and were..." We suffered a tire puncture on a Saturday and were initially unable to find a run flat replacement. I called BMW West St. Louis on Monday morning and were told they had a tire in stock and that they could install it at 9:30. When I arrived Jeff Daniels was the service advisor and he handled the check in professionally. The work was completed in the time promised and Sean Kelley the tech that did the work followed up with a text message video explaining the work performe... read more
Business response:
Thanks for the 5 star review! We hope to see you again. Please let us know if there is anything we can do to help assist you!
"They go above and beyond to make sure you have everything..." They go above and beyond to make sure you have everything you need. I had several questions about features and the service team brought in a specialist to help.
Business response:
Thank you for the great review! Mike does a great job and we are happy he is part of our BMW service family.
"Prompt service, got a loaner in 30 minutes and car was..." Prompt service, got a loaner in 30 minutes and car was fixed in a day! Dealership has been great to deal with since it changed to Suntrup!
Business response:
Thank you so much for the great review!
"Jeff, did an excellent job. He keep me up to date, and..." Jeff, did an excellent job. He keep me up to date, and made sure the additional maintenance was completed. No issues getting a loaner car.
Business response:
Tim, Thank you for the 5 star review. We hope to see you again!
"The friendliest, most dedicated car salesmen (for lack of..." The friendliest, most dedicated car salesmen (for lack of better words) I’ve ever encountered. I never felt pressured or rushed, Jhonny was patient and understanding because I was really indecisive. This has been one of the best experiences I have ever had while purchasing a car. I’ll always recommend Jhonny at BMW of West St. Louis!
Business response:
Bri Blocker, Thanks for the great review! Jhonny does a great job and we are very happy to have him part of our team.
"BMW of West St. Louis has exceptional, certified..." BMW of West St. Louis has exceptional, certified pre-owned options. The prices were more than fair and they provided exceptional service from the point of inquiry to the time I left the dealership. I would like to personally thank David Schaedler (Sales) and Don Whay (Finance). Both were fantastic to work with!
"What can I say! The guy knows his way around a BMW. On..." What can I say! The guy knows his way around a BMW. On top of being very knowledgeable, he was patient and answered all my questions with a smile!
"I had been shopping around for a vehicle for a while...." I had been shopping around for a vehicle for a while. Had shopped at some other dealers locally but every visit to BMW of West St. Louis was an excellent experience where with others I felt like I was constantly being sold to. David Schaedler was very kind and patient with me (especially as I made several visits over the course of a month) and when I finally came in to buy after having made an error in judgement the week prior, it felt like the whole dealership was t... read more
Business response:
Thanks for the 10 star review! David does a great job and give all his customer a VIP treatment! We hope to see you again for your next purchase!
"Veronica was able to get me a great deal on a perfect car..." Veronica was able to get me a great deal on a perfect car for me. Would absolutely recommend going to BMW of West Saint Louis to anyone looking for a great experience with fantastic customer service.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.