This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Blake was very helpful during the car negotiation." Blake pointed out the safety features on the vehicle. We had a few questions and he was very helpful in explaining the functions of the various controls and of the multimedia system and insuring that someone demonstrated the use of those features and set the blue tooth for us.
Business response:
Thanks so much for taking the time to leave us a review, we do appreciate it!
"Great experience!" I worked with Blake and he did a terrific job meeting my specific needs when it came to purchasing the car. Not only that, but he was able to work with me to get a deal done on a great car. Thanks to Blake and everyone at BMW of Towson.
Business response:
Thank you so much for taking the time to review your experience working with Blake and the BMW of Towson team. We're so pleased to read that he was able to assist you throughout the car buying process. We hope you enjoy driving your new BMW!
"Bryon Stack Review" Bryon Stack was awesome. His customer service was exceptional. He and Mrs. Jaqueline Wells were a pleasure to work with. I would highly recommend BMW of Towson.
Business response:
Hello Wendy, thank you so much for the review and recommendation, we do appreciate it!
"Interesting " Leon was very attentive and helpful during the process. Whenever an issue arose he research a solution. I left the dealership good about the purchase. And not like I had been taken advantage of throughout the process.
Business response:
Thank you so much for the 5-star review!
"Professional and knowledgeable " Tyler represents the product and dealership in a first class manner. Searched extensively for X5 and found that Tyler knew more than any source I found. He worked in a very consultative manner and was patient with all my questions. I would recommend working with him on auto purchase.
Business response:
Thanks so much Steve for the kind words about Tyler, we do appreciate it!
"Outstanding service. " Mr. Stack was extremely knowledgeable and professional. He was diligent in addressing all my concerns as well as needs. It was a pleasurable experience in securing a SUV.
Business response:
Thank you so much for the feedback and review!
"Finally bought my F80 M3, BMW of Towson" I rated Blake, Wesley, and BMW of Towson 5 stars for several reasons. It’s clear this dealership really obsesses over it’s customers and the customer experience. From the very beginning I told them what car I wanted (the exact F80 M3 by stock number) and what I wanted to pay for it. We worked together to make this happen. At no time did they try to sway me in a different direction or work against me. We worked together as a team and made a great deal. I’ve never worked with a dealer ... read more
Business response:
Wow thank you so much for the very detailed and wonderful review of our dealership, we do appreciate it!
"Purchase of new X7" Bryon did a wonderful job. My only complaint was that he double booked my appointment with another delivery. So I waited an extraordinarily long time. But otherwise satisfied. His follow up is very good.
Business response:
Hello Jill, Thank you so much for review and congratulations on your new BMW. We apologize for any inconvenience regarding your appointment. We're glad you still had a great experience with us! Thank you for choosing BMW of Towson!
"Sales experience " Tyler, my sales exec was fantastic....handled everything for me and satisfied all my requirements...seamless and smooth process from my first contact to my purchase....excellent customer experience.
Business response:
Hi Jack, thanks so much for the excellent feedback and review, we really do appreciate it and are glad to hear that everything went smoothly!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.