This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Happy Customers! " Bryon was very helpful, patient and thorough with my husband & I while working on our transaction. We got everything we came in for &then some.
Business response:
Thank you for taking the time to review Bryon! We're so glad he made the entire process smooth and thorough. Thank you for choosing BMW of Towson to purchase your vehicle!
"Pre owned x3" Loved working with Bryon. He even brought the car to me to test drive when my schedule was bananas & couldn't make it to Towson. Great follow up and not pushy. Great customer service!
Business response:
Thank you for your feedback! It's our goal to offer you a first class experience. We're glad that Bryon took such great care of you. Congratulations on the purchase of your BMW X3!
"Car maintenance " Done on time and was courteous. I was greeted and directed to the right person to work with. He explained what needs to be done.
Business response:
Thank you, Tania, for sharing your service experience! We appreciate the time you took to review BMW of Towson and in particular, Terrence. Thank you for choosing BMW of Towson for your BMW service needs! We're glad you are part of our BMW family.
"Our experience with this dealer was very smooth." Blake was easy to work with, did not use a pressure approach to sales and was pleasant throughout our evaluation & purchase. We look forward to a long relationship with this dealer to keep our car in top form!
Business response:
Hello Mitch - Thank you first and foremost for selecting BMW of Towson as your dealership of choice. We're glad to see that Blake was instrumental in assisting you throughout the car buying process. Thank you again and we look forward to seeing you when your BMW needs its first service!
"Excellent car buying experience at BMW of Towson" My wife and I had an excellent experience at BMW of Towson. Our special thanks go to our client advisor Christian McClure!! We had always purchased our cars and were new to leasing. We had a 2017 BMW X3 and were looking at a new 2019 BMW X3. My initial contact with Christian was via email. In no time he found the car with the packages we wanted. He also provided us with two quotes, one for lease and another one for purchase. It was easy to understand and compare our options.... read more
Business response:
Thank you so much for sharing your experience with the DealerRater community! We are so happy to read your review. Thank you for your kind words regarding Christian and Matt. It's always refreshing to read reviews just like yours. Congratulations on your new BMW! Enjoy driving!
"Exceptional customer service!" I worked with Tyler and had a great experience. He was very responsive to all my inquiries through email. Once I got to the dealership, I was able to test drive the car, complete the purchase, and drive off with the new car within 1 hour. That's the quickest service I have ever had with any dealership. Not only that, Tyler helped me drive my new car back to my home so I didn't need to have a friend or family member be with me at the dealership. That is exceptional service! Thank you Tyler for ... read more
Business response:
Thank you so much for taking the time to review Tyler and your overall experience! We are glad that we could exceed your expectations. Thank you so much for choosing BMW of Towson to purchase your new vehicle! Congratulations and enjoy driving it! We'll be here for you when it's time for your first service. Thanks again!
"Great car buying experience" I have bought many cars over the years from different dealerships and BMW of Towson has been my best experience from start to finish. Tyler's biggest concern was making sure I picked the right car for me. It was clear that he absolutely loves the product he sells and seemed genuinely excited to discuss any and all models I was interested in. I was able to take my time to look at different cars, drive them, and think about my options. He was easy to contact if I had any questions. And he never pr... read more
Business response:
Thank you for choosing BMW of Towson to purchase your new vehicle! We are delighted to read that Tyler was able to assist you in a timely, no hassle fashion. We appreciate you choosing us and we're thrilled to have you part of our BMW of Towson family.
"The best car sales experience I have ever had" This was my eleventh car buying experience and by far the best! Tyler worked so hard to get me exactly what I loved and could afford. His communication skills were top notch! I highly recommend him.
Business response:
Your review of Tyler is fantastic! Thank you for sharing with the DealerRater community. We're so happy to see that Tyler offered exceptional service throughout the car buying process. Congratulations on your purchase and thanks for choosing BMW of Towson!
"Easy Fast and Accurate " Great service. Kept me informed at every step of the way and when I arrived to pick up my car there was no wait at all. It was as if everyone was waiting for me. The experience has been the easiest part of my day and the most enjoyable.
Business response:
Thank you so much for the feedback and for the 5-star review, we do appreciate it very much!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.