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BMW
- Automotive
- Towson, MD
About this business
Location details
700 Kenilworth Dr, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"All Around Great Experience" Blake and the BMW of Towson dealership were just wonderful to work with. After test driving several cars, I chose to build an X4. Not only was that process very easy to navigate, Blake assisted me, ensuring that my car was just as I wanted. The car arrived ahead of schedule, and when I took ownership Blake, Ian, and Jacqueline made sure that all of my questions were answered. The entire shopping and purchase process went incredibly smoothly; I never felt pressured or rushed. All in all this was ... read more
Business response:
Hi LynT! Thank you so much for the 5-star review and wonderful feedback, we do appreciate it!
"Patience " I went to Towson because their options were satisfying. My sales guy (Christina McClure) was very patient and super nice. Jacqueline was fast but to the point with clear understanding. While waiting to be seen by Jacqueline, another salesman offered me something to drink. I miss my trade in 2015 X3 :-( but the X4 is sooo classy
Business response:
Hello and thank you for the 5-star review and for the kind words about our staff, we really do appreciate it!
"Excellent Experience at BMW of Towson " Had an excellent experience in purchasing my 2018 BMW 550I from Mr.Lanham(Salesman) very knowledgeable and attentive to my vehicle of choice and the process went smoothly I’ve had bad experiences with other dealerships in the past I would highly recommend this dealership and also the friendly staff I will be buying more vehicles from BMW of Towson from years to come with salesman like Mr.Lanham.
Business response:
Hello, Mike! Thank you for the awesome feedback and for taking the time to post your review. We're absolutely thrilled to see that you had an amazing experience working with Tyler and we're so glad he was able to exceed your expectations. Thank you for choosing BMW of Towson to purchase your 550i,
"Great Dealership " A Great Big Thanks goes out to our salesman Bryon Stack he made our car buying experience painless. My wife and I will gladly recommend him to our Friends.
Business response:
Thank you for the 5-star rating and for the kind words about our staff, we really do appreciate it!
"Happy Customer" This is the first time I bought a car from BMW Towson dealership and I am very happy with the transaction. Christian McClure was very knowledgeable and helpful. He gave us the best price from the start. Matt, product genius showed us all features of the car and answered all our questions. I will definitely recommend this dealership to my friends and family.
Business response:
Hello "Happy Customer" thanks so much for the 5-star review and for the feedback about our staff. We do appreciate it and are happy to have you as a customer!
"Flawless transaction " First time buying a car where there were no surprises . The sales agent Tyler was so helpful and professional. he answered all my questions . The car showed up exactly as described. couldn't be more please. this is exactly how every car purchase should be but we all know from past experience at other dealers its not always so smooth. i would definitely buy from them again.
Business response:
Thank you so much for taking the time to post your review. We are so pleased to read about your car buying experience and that Tyler was able to exceed your expectations. We appreciate you choosing BMW of Towson and we are thrilled to welcome you to our family!
"excellent emergency service" After experiencing a tire puncture on the expressway, I showed up here just before closing time on a Friday night. I was greeted by Bo Brand and then in a few minutes by Blake Dumas. Both were very reassuring that they could handle the situation first thing in the morning (Saturday). (In the meantime, the run-flat tire worked perfectly.) I showed up Saturday morning. Check-in was easy, getting a beautiful loaner car was smooth and I got a call later in the day that the tire had been replaced alo... read more
Business response:
Thank you so much for sharing your experience at our dealership. We were happy to assist you and are so glad we could take great care of you and your BMW. All the best to you and happy driving!
"Great service!" I had a wonderful experience working with BMW of Towson after my car was totaled in an accident. I worked with Tyler who was very knowledgable and quickly answered all of my questions. Tyler helped make a stressful experience positive. I highly recommend him and BMW of Towson.
Business response:
Thank you so much for taking the time to review our dealership. We're pleased to see you had such a great experience working with Tyler and our dealership.
"Best Experience!!" I drove all the way from Northern Virginia to buy my X5. Most of the discussion on price was done over the email with David Hess. He is very responsive to my emails and question and at some point, he involved his manager to pitch in. They stay late to deliver my car so I do not have to come back next day. One of the less stressful car-buying experiences I've ever had. Keep it up David.
Business response:
Thank you for the great review! We're so glad you had such a pleasant experience working with David at our dealership. Thank you for driving from VA to Towson! Enjoy your new X5!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,738 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.