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BMW
- Automotive
- Rockland, MA
About this business
Location details
1040 Hingham Street, Rockland, MA, 02370, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
Great Customer Service I went to South Shore BMW to test drive a new 2015 BMW X3. I was still in the preliminary stages of buying and needed to compare a few other vehicles. I was pleasantly surprised with the no pressure approach my representative Don Sullivan had with entire process. He showed me more features than I had realized was included with the X3. He paired my phone during his presentation and showed me how user friendly all the technology was. If and when I decide on the BMW I will certainly be back to see Don.
Business response:
Thank you for taking the time to post an outstanding review about your experience at South Shore BMW it is exactly what we aim for. We work hard to provide an exceptional customer experience at all of our Gallery Group dealerships which is why feedback from our clients is so important. Sharing your experience will help Don attract more customers like yourself and your efforts are greatly appreciated. Best regards and happy motoring, Bill Frank Customer Experience Manager wfrank@gallerygroup.com
great service! wonderful staff! The new showroom is beautiful! Ryan Dooley was able to answer all of my questions and went above and beyond to show me the technical ins and outs of the car. By far, the best experience I've had while car shopping. Thank you!
Business response:
Dear Delilah, Thank you for taking the time to post an outstanding review about your experience at South Shore BMW it is exactly what we aim for. We work hard to provide an exceptional customer experience at all of our Gallery Group dealerships which is why feedback from our clients is so important. Sharing your experience will help Ryan attract more customers like yourself and your efforts are greatly appreciated. Best regards and happy motoring, Bill Frank Customer Experience Manager wfrank@gallerygroup.com
Great Experience! Recently purchased my first BMW, a certified pre owned 5 series from them. Bob Gunnarson helped me pick out the perfect car without any pressure and guided me through the process. Thanks Bob!!
Business response:
Dear Mike, Thank you for taking the time to post an outstanding review about your experience at South Shore BMW it is exactly what we aim for. We work hard to provide an exceptional customer experience at all of our Gallery Group dealerships which is why feedback from our clients is so important. Sharing your experience will help Bob attract more customers like yourself and your efforts are greatly appreciated. Best regards and happy motoring, Bill Frank Customer Experience Manager wfrank@gallerygroup.com
BMW Genius The BMW Genius program is a great help to introduce customers to the extensive features available in new BMWs. Ryan Dooley at South Shore BMW is very knowledgeable, patient and a terrific resource who we used when we picked up our new X3 and again on a second visit to clarify use of several features.
Business response:
Dear Nancy, Thank you for taking the time to post an outstanding review about your experience at South Shore BMW it is exactly what we aim for. We work hard to provide an exceptional customer experience at all of our Gallery Group dealerships which is why feedback from our clients is so important. Sharing your experience will help us attract more customers like yourself and your efforts are greatly appreciated. Best regards and happy motoring, Bill Frank Customer Experience Manager wfrank@gallerygroup.com
Wonderful experience! Buying my new BMW was a really good experience due in large part to the efforts of Fotios and Cindi on my behalf. Incredible dealership all around. I can't wait to drive my new BMW!!!thanks Fotios!
Business response:
Dear Patricia, Thank you for taking the time to post an outstanding review about your experience at South Shore BMW it is exactly what we aim for. We work hard to provide an exceptional customer experience at all of our Gallery Group dealerships which is why feedback from our clients is so important. Sharing your experience will help us attract more customers like yourself and your efforts are greatly appreciated. Best regards and happy motoring, Bill Frank Customer Experience Manager wfrank@gallerygroup.com
Ryan Dooley is a genius! Enjoyed the entire experience. I hope to have the same review after my first service appointment in the newly built service area. Good luck to all at S.S.BMW
Business response:
Dear Michael,Thank you for taking the time to post an outstanding review about your experience at South Shore BMW it is exactly what we aim for. We work hard to provide an exceptional customer experience at all of our Gallery Group dealerships which is why feedback from our clients is so important. Sharing your experience will help us attract more customers like yourself and your efforts are greatly appreciated. Best regards and happy motoring, Bill Frank Customer Experience Manager wfrank@gallerygroup.com
Great dealership for all - sales and service The sales and service departments are second to none. No pressure and an expertise of BMW's anybody looking to buy a BMW will appreciate. In sales, ask for Bob Gunnarson and in Service ask for Steve Beals.
Business response:
Dear Justin, Thank you for taking the time to post an outstanding review about your experience at South Shore BMW it is exactly what we aim for. We work hard to provide an exceptional customer experience at all of our Gallery Group dealerships which is why feedback from our clients is so important. Sharing your experience will help us attract more customers like yourself and your efforts are greatly appreciated. Best regards and happy motoring, Bill Frank Customer Experience Manager wfrank@gallerygroup.com
Great enthusiasm and attention to customer needs Other than the value they gave me for my trade in, the buying process was great. The enthusiasm shown for the new I 3 was wonderful. Kirk, my sales rep was wonderfully patient and a very good listener. Ryan the I3 expert was very helpful in getting me launched in my car.
Business response:
Dear Jim,Thank you for taking the time to post an outstanding review about your experience at South Shore BMW it is exactly what we aim for. We work hard to provide an exceptional customer experience at all of our Gallery Group dealerships which is why feedback from our clients is so important. Sharing your experience will help us attract more customers like yourself and your efforts are greatly appreciated. Best regards and happy motoring, Bill Frank Customer Experience Manager wfrank@gallerygroup.com
Client/sales experience Want to meet one of the best sales/client advisors in the car business. Bob Gunnarson provided us with a great sales experience. Friendly, knowledgeable and completely without gamesmanship or pressure. . Kudo's to South Shore BMW to finding people like Bob. We have also had our previous cars serviced there and the service is exceptional and fairly priced.. wouldn't take a BMW anywhere else.
Business response:
Dear Vicky,Thank you for taking the time to post an outstanding review about your experience at South Shore BMW it is exactly what we aim for. We work hard to provide an exceptional customer experience at all of our Gallery Group dealerships which is why feedback from our clients is so important. Sharing your experience will help us attract more customers like yourself and your efforts are greatly appreciated. Best regards and happy motoring, Bill Frank Customer Experience Manager wfrank@gallerygroup.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,802 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.