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BMW
- Automotive
- Glenmont, NY
About this business
Location details
617 Route 9W, Glenmont, NY, 12077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Melissa Best experience ever. Dealer went above and beyond to make this a seamless process. The only time we went into the dealership was for delivery. Everyone from the receptionist to the general manager get 5 stars. We will be loyal customers for years to come!
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Super team! Bought two cars this week from BMW of South Albany and Mr Jim Baker and it was the Best car buying experience(s) i have ever had! Great team !
Business response:
Thank you for taking the time to let us know how Jim did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future.
Service Quick service and pleasant atmosphere while I waited
Business response:
Thank you for the 5 star rating. We are happy to provide excellent service to you.
The Place to Go! The staff was very accommodating. I didn't know exactly when I would be there to get my wipers replaced, since I was coming from another appointment. Once I arrived, they basically took me right in. I was greeted warmly and sat in the waiting area where I enjoyed hot cocoa and one of many snacks. Before I got the car back it had received a complementary wash. When I'm ready to buy a new car, this is where I will buy it. I wouldn't think of going anywhere else. Special thanks to Jeff who handled our "case."
Business response:
We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like Jeff gave you the VIP treatment.
Mrs. Heptinstall Fantastic, professional customer service and technician.
Business response:
Thank you for the kind words. If we can be of any further assistance, please let us know.
BMW of South Albany I had a truly amazing experience purchasing my vehicle at BMW of South Albany. The entire staff were so helpful and accommodating. They did everything they could to make me feel comfortable and were very informative about BMW and the vehicle I was about to purchase. Quite frankly, it is the most pleasant and enjoyable experience I've had buying a vehicle in my 40 years of shopping and purchasing a car.
Business response:
Thank you for taking the time to let us know about your recent experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Exquisite dealership and customer service I do not have a strong sense of entitlement. Just because I drive a luxury car, I don think Im entitled to luxury customer service. That does not mean I dont recognize or appreciate when I do get luxury customer service, and that is the exactly what I got from BMW of South Albany. As many of us know, in the restaurant world, one Michelin star means a very good restaurant, two Michelin stars means an excellent restaurant, worth a detour and three Michelin stars means an exceptional re... read more
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Albany! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out
Owner The Service Consultants are the best in the business...Larry and Brad are two of the reasons why we continue do business with BMW of South Albany. Jim Baker, in sales, is the other reason. My most recent visit did not include sales so I checked N/A. Otherwise, Jim gets 5 stars.
Business response:
Thank you for the high star rating. Please don't hesitate to reach out if we can do anything else to assist you.
ALWAYS A POSITIVE EXPERIENCE I always have a good feeling taking our E90 and F31 to BMW of South Albany for service, which is something that I cannot say about the other BMW dealer that I have also taken our cars to.
Business response:
Thank you for the 5 star rating! We appreciate your business and look forward to assisting you again in the future.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 936 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.