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BMW

4.5

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Location details

865 E Stone Dr, Kingsport, TN, 37660, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.5578 reviews
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Carla Cheek's profile image
Carla Cheek 
8 years ago

BMW Review (Rick Hill Imports) Thank you for the great service provided with my car repairs. 

Gilda's profile image
Gilda 
8 years ago

Service Review I had an emergency -my car overheated. BMW had i towed to the dealership. They gave me a loaner car to use. They fixed the problem within 24 hours. Everyone was exceptionally nice. 

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Margaret 
8 years ago

BMW X3 Very friendly and knowledgeable staff. Would definitely recommend this dealer to family and friends. 

CHRIS CARRIER's profile image
CHRIS CARRIER 
8 years ago

CHRIS CARRIER, SGT., LEBANON PD WAS OVERALL GOOD EXPERIENCE. THEY HAD THE VEHICLE WE WERE LOOKING FOR AND PRICE NEGOTIATED WAS ACCEPTABLE. SALESMAN WAS VERY HELPFUL. 

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Charles Burke 
8 years ago

Car Dealship that cares about their customers Had our 2006 X5 in service for a problem with the engine. It turned out to be terminal. We looked at some newer X5s on the internet. One of the first to come up was at Rick Hill BMW. Went back to the dealership, and inquired about the vehicle. The salesman explained the features for the X5 to us and we took it for a test drive. Came back and talked the salesman, and kept the X5 over the weekend. We decided to purchase the X5, before we went back on Monday morning. There was no hi... read more

Mickey A Jilton's profile image
Mickey A Jilton 
8 years ago

Owner the service dept at Rick Hill Mercedes is the best in the business. They are so pleasant to deal with and the service manager, Gregg Durham is the most knowledgeable service manager i have ever met. He explains it all and knows so much about the cars and what makes them work like they should. Gregg can answer any question and is so courteous and helpful. Always has the car ready when he says and the ladies are so helpful and attentive, and bring your car up to the door, and it is always washed and cleaned up to perfect... read more

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kim Warren 
8 years ago

2014 X3 We worked with Steve over a 2 month period to identify options for new and used BMWs. He was responsive and very knowledgeable. We were referred by our daughter that bought a BMW from you in the Fall. She has been so pleased and recommended the BMW service, the fun of driving one, and Steve as a salesman. We love it! 

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New to BMW 
8 years ago

Good experience We dealt with Steve York on a used BMW and he worked with us really well. wasn't pushy but was great to work with. 

Kathy's profile image
Kathy 
8 years ago

Great service. Service dept has improved dramatically over the last few years. Very good! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 578 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.