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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Saw car online, called and Marc was our contact, got to..." Saw car online, called and Marc was our contact, got to dealership right before closing he was busy, but got us taken care of. An answered our questions without making us feel pressured and worked with us on trade in. Was straight forward, which was appreciated. Overall very smooth and easy process considering we had to wait days to get the title figured out.
"This was one of the best experiences I have had with BMW..." This was one of the best experiences I have had with BMW service! I have received service from other BMW dealers in California and Nevada and Austin, Texas is hands down the best! Fair, friendly and professional!
"Still the leading Dealership in customer service and..." Still the leading Dealership in customer service and repairs for my BMW. I recommend everyone to BMW of Austin on McNeil. The first BMW Dealership in Austin.
Business response:
George, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!
"Great experience , Amanda’s help was..." Great experience , Amanda’s help was professional. Waiting time was very acceptable. I appreciate allowing me to rent a car. I will return if needed.
Business response:
Thank you for the kind review. Amanda was happy to assist you with everything. Please let us know if we can be of any further help to you.
"Larry Stenson is the ultimate professional. Always..." Larry Stenson is the ultimate professional. Always looking out for my requirements and desires. My family has purchased many new vehicles from him. Highly recommended.
Business response:
Thank you for the great review, Randy! We are so pleased to see that Larry's outstanding service has earned your recommendation and made such a memorable impression on you. Please come back at any time.
"Thanks for a good price. I appreciate the on time service..." Thanks for a good price. I appreciate the on time service and free water. The car wash is appreciated. Many thanks. Lots of social distances
Business response:
Joseph, thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we'd love to assist you again soon.
"Josh Montana is the man! He treated me like family and..." Josh Montana is the man! He treated me like family and like my car was his! Best service ever!!!!!!! He had a difficult situation with repairs and insurance claims and handled it all. I didn’t have to worry about a thing. He also gave me regular updates all along the way. Thank you!!!!
Business response:
Thank you for the 5-star rating and great review, Matt! We are delighted to know that you had a good experience with us and with the help of Josh who provided great customer service. We hope that you will continue to choose us as your dealership!
"I purchased a certified BMW last October and since the..." I purchased a certified BMW last October and since the pandemic hit, have not driven much, but figured I needed an oil change. Service was great, but more importantly, I also mentioned that I found a couple of the AC vent "fins" were broken from when I purchased the vehicle. Even though it's been several months since my purchase, I explained that I saw the issue soon afterwards, but this was the first time I'd been back to BMW since Oct. It wasn't really an apparent... read more
"Traveled from El Paso to find the vehicle We were..." Traveled from El Paso to find the vehicle We were looking for (X4) Negotiated a much better deal vs El Paso dealer. Very pleased with the easy in and out considering the COVID-19 situation.
Business response:
Thank you for the positive review and rating! We are happy to know that you came to visit us and to know that you had a 5-star experience with us! We value your business and we hope that you will continue to choose us as your dealership!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.