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BMW

4.5

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Location details

5990 N Green Bay Ave, Milwaukee, WI, 53209, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.51,237 reviews
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Upset customer 
6 years ago

Good place but not great service Been to the dealership 3 times for the same problem I am very upset because I paid $500 or more each visit. Either you are trying to hustle me out of money or you cannot fix the problem . 

Business response:

We are sorry to hear about your recent visit. This is not the customer experience we work so hard to deliver. If you could please give our Service Manager a call at (414) 290-4311. 

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Jay 
6 years ago

X5 repair Took my X5 in for recall to replace air bag. Made my appointment for 7:15 am. 7 hours later my car had not been touched. I was told the repair would take several hours once it began and I needed the car that evening so I picked up my car without having the repair done. The cashier still wanted me to sign the invoice as if the repair was completed 

Business response:

Hi Jay. We are sorry to hear about your recent experience. Our Service Manager would like to speak to you directly. Please give him a call at (414) 290-4311. We look forward to making things right. 

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Sportscarlife 
6 years ago

Unwelcoming Sales person wasnt very friendly, felt I was more of a nuisance then a customer. Never smiled, never felt he was excited for me the customer buying the car. Just another sale. Buy, sign, bye. Never went over the car with me, been learning on my own, Finance lady was very funny and friendly. Dealership is amazing and beautiful. Never really felt like I didnt belong there. Just kind of a let down on buying my first car in about 20 years, that there would be more excitement in the air. 

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Nate 
6 years ago

2008 BMW 328xi Everyone was extremely helpful. I was in a hurry to get to work an hour away and they all went as fast as they could for me. 

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A. Pillai 
6 years ago

Soft ware recall Very attentive and professional. The other BMW dealer (International Motors) you have to go get a salesman to help you. They also tried to low ball my trade and they were annoyed I wanted to take a test drive. BMW Milwaukee North is the best place to buy a BMW in the greater Milwaukee area. 

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Liz 
7 years ago

Car owner Very disappointed in the service. It took two hours for an oil change. They did not put air in the tires and the light was on. there was no curtesy car wash 

Business response:

Hi Liz. We appreciate you bringing this to our attention. Please stop by next time you are in the area. Ask for our Service Manager, Chris and he'll take care of this for you. Thank you for your feedback. 

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MMJ 
7 years ago

Used Car Buying Experience We walked/sat around for over 15min. Sales did not approach us at all. I left and wife informed mgt. Manny apologized profusely and help us. 

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Barry 
7 years ago

Software/hardware problem No way to know if software load will fix navigation problem. Not enough testing was done to prove I will not get another reset issue or that it is a hardware problem. My navigation system rebooted while I was counting on it fo directions. 

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V johnson 
7 years ago

Was looking for a BMW 2011....which they didn't ha Never heard back from dealerships after filling out applications¿ 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,237 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 7:00 a.m.