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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Fast and friendly service department. Nick and all the staff in the service department are very helpful with all my service needs. The shuttle service offered is very helpful too.
Business response:
Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
It is always a great experience especially when I deal with Jennifer Adams. She is one of the best. Always willing to help in every way. Have great respect for her and her knowledge and her way of getting things fixed.
Business response:
Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing us for your automotive needs! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
I have always had a great experience with the three employees there that I’ve ever worked with. Jennifer in Service, Bob Augustine, & my Salesman, Mr. J.R. Henry, that I purchased my two cars from, and referred three family members and they all purchased cars from him. He is missed. He was a great salesman and I’m sure a great loss for Lou Bachrodt. Amy Rodriguez
We had a very good experience. Our salesman Gary Graeff did a great job. He was easy to work with, no sales pressure, speedy process. Took time to explain the car details. Patti in Finance was also great to work with and gave us many options while explaining each in details. The manager Dan came in to welcome us and made sure we had everything we needed. I would highly recommend. Thank you for a pleasant experience.
Business response:
It's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
No pressure environment where the customer's needs and budget are priority. Support before, during, and after the sale. Amazing dealership and staff. Will be doing business with them in the future.
Business response:
Brad, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with us! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
Stopped in to look at a used truck. Salesman was very nice and accommodating. Worked with us without any hassles. Drove out with the vehicle!
Business response:
We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
I just bought my first brand new car here at Lou Bachrodt in Rockford and Al made the process super fast and easy as possible for me. I couldn’t be happier with my car and I will be referring people to come in when they are interested in looking for a new car!
Our first NEW car purchase was smooth and very enjoyable! Our salesman was top notch and I highly recommend him to anyone looking for a great experience and quality vehicle! We are very happy with the thorough process and our purchase!
Business response:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
Excellent experience, they really do take care of us, never any problems. Brian Timm helped us this time but we have had other advisors and they all work together.
Business response:
Judy, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.