BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.6

About this business

Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
Select a rating
Eric.fonck's profile image
Eric.fonck 
4 years ago

"World class experience with Jenny and team. Made the..." World class experience with Jenny and team. Made the process so easy and enjoyable. Will absolutely come back for my next vehicle. 10/10! Thanks! 

Business response:

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

rudeadhead1's profile image
rudeadhead1 
4 years ago

"Great experience people were friendly. Met at door right..." Great experience people were friendly. Met at door right away and was taken care of quickly. Nice people and customer service. Appreciated the help and service 

Business response:

. Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

timjacobs300's profile image
timjacobs300 
4 years ago

"The people at Lou Bachrodt were friendly and..." The people at Lou Bachrodt were friendly and accommodating. We had a good experience buying a car. Michael was knowledgeable about the vehicle and was more than willing to help out with anything we needed! 

Business response:

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Michael and the rest of the Lou Bachrodt Chevrolet Buick GMC team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Daveh434's profile image
Daveh434 
4 years ago

"Lou Bachrodt made our experience buying a new vehicle..." Lou Bachrodt made our experience buying a new vehicle very easy no pressure process. Everyone was laid back, friendly and went above to make sure we got the best deal. ( better than all the internet deals online within 75 miles of Rockford ) Special thank you to our sales person Jennifer Morelock. 

Business response:

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

andreaculvey's profile image
andreaculvey 
4 years ago

"Great to work with! Knowledgeable, friendly, and work..." Great to work with! Knowledgeable, friendly, and work hard to get the deal done. I will recommend to friends and family and look forward to working with them in the future again. 

Business response:

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Amanda.fuller1991's profile image
Amanda.fuller1991 
4 years ago

"Victor Ladd was a pleasure to work with, he is..." Victor Ladd was a pleasure to work with, he is knowledgeable and nice. He did not pressure me into a decision. I would highly recommend him for your car buying experience. 

Business response:

We appreciate the kind words, Amanda. We look forward to seeing you again in the future! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Encore GX's profile image
Encore GX 
4 years ago

"It was a very nice experience working with Al Luna and..." It was a very nice experience working with Al Luna and Sane Bono, they gave a really good deal on my Buick GX I really recomen them. 

Business response:

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

2021 VW's profile image
2021 VW 
4 years ago

"Good experience. Somewhat rushed. I feel like there could..." Good experience. Somewhat rushed. I feel like there could have been more transparency. After buying my own car fax report I discovered info provided wasn’t 100% accurate - not horrible, but not 100%. I did not receive a written copy of the certified inspection report by the dealer or the car fax report. That should be standard. Will need to now follow-up. They did a good job on financing, but price didn’t start out any better than average. Room for improvement, b... read more

Business response:

We appreciate you leaving this honest feedback about your experience. We appreciate all feedback, as it allows us to continue to grow and improve as a business. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Richard's profile image
Richard 
4 years ago

"I went it looking to possibly trade in or upgrade my bmw...." I went it looking to possibly trade in or upgrade my bmw. I haven’t kept super updated on the knee models and Todd knew so much. Lionel and nick walked me through what they had and were so polite. 

Business response:

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.