This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Working with Lionel Vil is always a pleasure. He's..." Working with Lionel Vil is always a pleasure. He's knowledgeable about the vehicle lines and helpful when it comes to making leasing and buying decisions. Finalizing a deal is an unusually slow process. Plan on a minimum of two hours to get through financing.
Business response:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"I’m extremely satisfied with the service I received with..." I’m extremely satisfied with the service I received with Lou Bachrodt! I was able to step in and get fast and friendly assistance! I am completely grateful and will be telling others!
Business response:
Joshua, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jim Lathrop, Service Manager jim.lathrop@bachrodt.com
"I stopped by to look at a specific truck on the lot and..." I stopped by to look at a specific truck on the lot and met Tyler and Victor. They were both very nice and answered all my questions, amazingly with zero pressure. When it came time to talk about price, there was no surprise “fees and mandatory dealer options”. I was actually shocked. Great guys and dealer! I would recommend these guys for your next car purchase. I had a pretty good rate from my credit union and the finance team beat it! Great experience!
Business response:
Luke, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Lou Bachrodt Chevrolet Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Mr. Lionel Vil is very efficient and professional. Lionel..." Mr. Lionel Vil is very efficient and professional. Lionel took the time to answer all questions along with making sure all necessary information is accurate.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"What a guy Victor is!! His VW knowledge is amazing!..." What a guy Victor is!! His VW knowledge is amazing! Thanks Abe for suggesting the Taos. Great pick up and gas mileage in an AWD!!
Business response:
Thank you for taking the time to share your feedback regarding your experience at Lou Bachrodt Chevrolet Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Excelente customer service Fil had Al Luna help me pick..." Excelente customer service Fil had Al Luna help me pick the right car for me and my wife this is the second car from Lou Bachrodt, thank you.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Very good customer service Al and Shain were great, they..." Very good customer service Al and Shain were great, they helped get me my new Buick ! Great people and I would recommend them to anyone!
Business response:
We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Great service and inviting atmosphere… I even got to play..." Great service and inviting atmosphere… I even got to play Bachrodt buckets for a chance to win free services and up to $700 off my new vehicle
Business response:
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"I had a great shopping experience. Mr. Ladd was very..." I had a great shopping experience. Mr. Ladd was very knowledgeable and extremely helpful. I highly recommend using him as your salesman and coming to the dealership.
Business response:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.