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7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Love the car n the Coustomer service my first visit here..." Love the car n the Coustomer service my first visit here and I must say they really worked with me and made my visit worthwhile
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Super friendly, worked with us to get the truck we wanted..." Super friendly, worked with us to get the truck we wanted staying within our budget. The play area for the kids was very helpful for us as well.
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"My mom and dad just sealed the deal on a brand new..." My mom and dad just sealed the deal on a brand new vehicle. The 2003 tahoe with 400,000 miles & 1994 truck with over 200,000 miles are now gone and been replaced with a 2021 GMC Acadia with 200 miles, that they picked out!! This was a very hard change for them. A huge huge thank you to Sam at Lou Bachrodt Chevrolet Buick GMC for all the hours helping make this happen! Sam knew exactly how to talk with my parents to help them understand all of their questions. When I'm r... read more
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Justin and Lionel were easy to work with. They were not..." Justin and Lionel were easy to work with. They were not pushy and listened to what we wanted and needed. Walked out with exactly what we wanted. Great service.
Business response:
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lou Bachrodt Chevrolet Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Found my taste and my price within minutes did a great..." Found my taste and my price within minutes did a great job explaining the vehicle and had me took care of quick and efficient. Had a very good first experience here
Business response:
Congratulations on the new vehicle! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"This is my 3rd truck that I'd purchased from Lou Bachrodt..." This is my 3rd truck that I'd purchased from Lou Bachrodt Auto Mall, Al is my guy,he works hard to give me the best deal possible
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Lionel was great as well as Patrick. I was treated very..." Lionel was great as well as Patrick. I was treated very well. Price was great and was in and out. We love the truck and are very happy.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"We drove 2.5 hours one way to get our truck. Everyone..." We drove 2.5 hours one way to get our truck. Everyone made it so easy and we were in our way home quickly! Sam was very honest and extremely understanding of all our questions before driving to get the truck. We had our 2 small kids with us and not a single person acted like they were a bother running off some energy before heading back home. We are very pleased with our purchase and the process!
Business response:
Thank you for sharing your 5 star experience Penn! When you're making a drive to find your perfect ride a quick turnaround is a must. So glad to hear that Sam and the team were able to make your buying experience a great one. Welcome to the Bachrodt family!
"Excellent dealership to work with. Well prepared when we..." Excellent dealership to work with. Well prepared when we got to the dealership and conscious of us having children getting everything completed quickly. Would recommend to anyone in the market for purchasing.
Business response:
Thanks for the love JP! We know doing anything with little ones can be tricky but they're always welcome here. Our goal is to make the process as simple as possible so you can get in, out, and enjoy your new car. Sounds like the team did just that! Have fun with your new vehicle and welcome to the Bachrodt family.
BMW has a 4.6 star rating with 4,581 reviews.
BMW is closed now. It will open at 9:00 a.m.