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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Good experience . Only recommend that the wait for..." Good experience . Only recommend that the wait for getting paper work completed should be faster. Adam was great and is a real asset to your team
Business response:
Thanks for the suggestion and we do apologize for the delay. We've added a new member to the finance team and he starts today! Our goal is to find your new vehicle and have you driving off the lot to enjoy it as quickly as possible. Thank you so much for trusting us with your car buying experience.
"I was very impressed with the service I received from..." I was very impressed with the service I received from Brian Casey. He was very helpful and knowledgeable. I would recommend if you were looking for a new vehicle, Brian is the guy for you. Thanks Brian for the awesome new truck!
Business response:
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Had a great visit with Brian Casey while looking for a..." Had a great visit with Brian Casey while looking for a new vehicle. He was very knowledge and not too pushy. Would definitely work with him in the future!
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"I had a great buying experience with everyone at Lou..." I had a great buying experience with everyone at Lou Bachrodt. Jennifer was very knowledgeable and helpful. She was honest and straight forward which is much appreciated. Phil followed up with a deal and treated me like a valued customer. Thanks!
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Jennifer has made the buying experience great. She..." Jennifer has made the buying experience great. She follows up and handles issues within a timely and professional manner. Great Job Jenny you are awesome!
Business response:
Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"We were looking for another Toyota to replace our 2004..." We were looking for another Toyota to replace our 2004 Toyota Rav. Bachrodt had a 2014 Toyota Sienna that was what I was looking for so I stopped in took it for a drive . We liked it after test drive made an offer that was it . Came in the next day spent about a half hour doing paperwork came home with the vehicle. Easy peasy.
Business response:
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"This guy helped me get the car i needed for price i..." This guy helped me get the car i needed for price i wanted and is very professional, tried to get his number for when he gets off of work and he didnt cave, guess i will have to stick to grinder.
Business response:
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Everyone I came into contact with at Lou Bachrodt was..." Everyone I came into contact with at Lou Bachrodt was extremely friendly and helpful. Jennifer would definitely take the cake when it comes to her hospitality! She helped me find the perfect car for me that I still love to this day. I would 100% recommend her and this dealership to anyone and everyone.
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Brian was super personable and easy to work with. I will..." Brian was super personable and easy to work with. I will come back to him specifically in the future to purchase my next new vehicle!
Business response:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.