BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.6

About this business

Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
Select a rating
MarieC98's profile image
MarieC98 
4 years ago

"I purchased a used 2014 BMW with minimal knowledge on the..." I purchased a used 2014 BMW with minimal knowledge on the brand. Todd was super helpful with the purchase and getting me comfortable with the car ! He answered all my questions and I will definitely go back for future cars, he definitely knows his stuff . 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Anne's profile image
Anne 
4 years ago

"I had a very nice experience at the dealership. Brian has..." I had a very nice experience at the dealership. Brian has such great customer service and helped me find just what I needed. It was friendly atmosphere! 

Business response:

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

John's profile image
John 
4 years ago

"The service was great Brian helped me out to find the..." The service was great Brian helped me out to find the perfect vehicle for me! Would highly recommend coming to see him to buy a new vehicle. 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Jhammack31's profile image
Jhammack31 
4 years ago

"Brian was extremely helpful with my purchase. He found..." Brian was extremely helpful with my purchase. He found the right vehicle for me and my business and made sure I was comfortable with my purchase. He was also very knowledgeable! Definitely will buy from him again! 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Labdad2019's profile image
Labdad2019 
4 years ago

"sam was a good salesman i would buy another vehicle from..." sam was a good salesman i would buy another vehicle from him in the future and recommend him to my friendsfamily and my neighbors he was very nice to work with 

Business response:

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lou Bachrodt Chevrolet Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

ckeene420's profile image
ckeene420 
4 years ago

"Very pleasant to work with everyone that we had contact..." Very pleasant to work with everyone that we had contact with today!! No pressure- appreciated that we could take the vehicle out for a test drive just us. The only thing that would have been nice in our fairly long wait due to COVID would have been a water or coffee. 

Business response:

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lou Bachrodt Chevrolet Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

lgaytan1's profile image
lgaytan1 
4 years ago

"The process was quick and easy and Michael was very..." The process was quick and easy and Michael was very helpful during the process. The truck was clean and serviced.Thank you Michael! Happy with truck. 

Business response:

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your truck purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

john60178's profile image
john60178 
4 years ago

"Mike was an awesome sales person and went out of his way..." Mike was an awesome sales person and went out of his way to meet every one of my needs. He ensured I was happy with my purchase and ensure the price and features were exactly what I needed. Thanks Michael Hall and my Lou Bachrodt Family 

Business response:

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Ginger's profile image
Ginger 
4 years ago

"Michael Hall is the most phenomenal salesmen that I have..." Michael Hall is the most phenomenal salesmen that I have ever worked with and I have worked with a plethora over the years. He's Awesome!!! 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.