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BMW

4.6

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Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
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mrsjea5's profile image
mrsjea5 
5 years ago

"Great Salesman " Michael has been the best sales guy I have come across in my car buying experience, he was very courteous, knowledgeable, and friendly I will gladly do business with him again 

Business response:

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Michael. Please let us know if we can ever help you in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC 

jsalahec's profile image
jsalahec 
5 years ago

"2020 BMW X3 Purchase" Lionel Vil was our sales associate he made our purchase a very easy and smooth transition It was a christmas present for my wife Lionel had big red bow on the car when we picked it up The experience was perfect !1 The service dept is great another reason for picking Bachrodt Nick does an excellent job always gets back to me ASAP ! 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC 

Al's profile image
Al 
5 years ago

"Great, very professional " The attention to detail and making the customer feel welcome the sale person makes you feel welcome and keeps you entertained while you're waiting for the next phase of the process, by offering refreshments 

Business response:

Thank you so much for taking the time to share your feedback with us, Al. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Lou Bachrodt Chevrolet Buick GMC 

Ms. Joyce's profile image
Ms. Joyce 
5 years ago

"Shari listened patiently to my needs in a vehicle. Gave..." Shari listened patiently to my needs in a vehicle. Gave me great suggestions. Made sure my expectations were exceeded! Shari is a professional and knowledgeable! 

Business response:

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Shari went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Lou Bachrodt Chevrolet Buick GMC 

bmelenas50's profile image
bmelenas50 
5 years ago

"Review " Lionel was a pleasure to work with. He was willing to stay late on a Saturday in order help complete my sale. He was very personable as well. 

Business response:

At Lou Bachrodt Chevrolet Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Lou Bachrodt Chevrolet Buick GMC 

Dstan's profile image
Dstan 
5 years ago

"Nice, clean dealership with good selection of vehicles...." Nice, clean dealership with good selection of vehicles. Shari is a pleasant and helpful salesperson. We were able to test drive on various roads in the area. 

Business response:

Thank you for the feedback! We are happy to hear about your positive experience at Lou Bachrodt Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Lou Bachrodt Chevrolet Buick GMC 

Daveschopf's profile image
Daveschopf 
5 years ago

"AMAZING Experience!!!" Best experience I have had buying a vehicle. John made things very easy and listened to what I wanted in a truck. He got me a GREAT deal on one that I absolutely LOVE!!! I will recommend all my friends and co-workers to come see him for a vehicle. 

Wolf7's profile image
Wolf7 
5 years ago

"Lionel is a fantastic salesman " I bought my 2019 Jetta at this dealer and its been running great ever since! Lionel the gentleman who sold me the vehicle is an outstanding salesman and he left me feeling welcomed and confident about my new car. I highly recommend this dealer for anyone looking for a good set of wheels. Stop in and see what they have. Lou bachrodt is by far a dealer you'll want to drive through! I will be getting another vehicle in the future and Lionel will be my guy again for sure! Awesome dealer! 

Business response:

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Lionel was there to provide you with such exceptional service! Thank you again and congratulations on your new Jetta. Sincerely, Lou Bachrodt Chevrolet Buick GMC 

emilysotakoun's profile image
emilysotakoun 
5 years ago

"Brian was so helpful!" I went in just to look at what type of cars the dealership had, not even trying to purchase a car yet. Brian assisted me right away as I was walking around the lot for not even 5 minutes. I told him I was looking for a red Honda Civic that was newer. He found me a 2016 red Honda Civic and I absolutely loved it. I’ll be referring Brian to all my friends and family in the market for a new car! 

Business response:

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.