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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great experience " John was super friendly to my wife and and I and also the kids. He got them setup to play some games while we were signing papers and everything else.
Business response:
We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Lou Bachrodt has a vast variety of vehicles and Shari was..." Lou Bachrodt has a vast variety of vehicles and Shari was the best sales consultant I've ever had, I felt she was honest and had a lot of patience which made me feel comfortable. She allowed me to test drive several vehicles makes and models until I decided on the one I wanted. Although they were sold out of the color I desired, Sales associate, John found it several States over had someone from their team drive pick it up and bring it back on a tow bed truck. It... read more
Business response:
Thank you so much for taking the time to share your feedback with us, Teresa. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Because the dealership has good variety, and because of..." Because the dealership has good variety, and because of the outstanding service Shari gave me, she was straight forward and honest. I loved how John searched and located the color I desired and traveled so far to get it.
"Very Helpful" I came in with extreme circumstances needing worked through and the team went above and beyond to get me out the door with a new vehicle.
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"I was very happy with my experience! Fil has gotten to be..." I was very happy with my experience! Fil has gotten to be the best person I have ever met ! I will be referring my family over to him. He is very professional and delivered on his Word. I have a new vehicle today thanks to him.
Business response:
Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Fil was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Great experience! Very happy to be back in a VW!" Michael made our lease experience very easy. Lots to choose from at Bachrodt both in the options of vehicles and the purchase or lease options. Thanks Michael Hall!
Business response:
Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"THANKS TO JUDE THAT WE BOUGHT A CAR AT LOU BACHRODT!!!..." THANKS TO JUDE THAT WE BOUGHT A CAR AT LOU BACHRODT!!! JUDE was soooo helpful and Jude answered ALL of our MANY QUESTIONS!! THANKS JUDE!!
Business response:
Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Jude's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Pressure free" This was by far the best car buying experience I have ever had. Everyone was helpful and well educated and respectful. I love my new Jetta!
Business response:
Debora, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Amazing, fast, informative dealership" The employees are all extremely nice, professional and very helpful. They are also very knowledgeable about the cars and have an answer to every question within minutes!
Business response:
Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Lou Bachrodt Chevrolet Buick GMC
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.