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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"prompt" I was early but they still got me in right away, needed a couple of service items, both pretty expensive ($700-800 each), but were completely good without pressure to just think about it for a while (truck is going in garage for next 5-6 wks for vacation)
Business response:
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Huge THANK YOU to Shari & Danielle!! You gals are..." Huge THANK YOU to Shari & Danielle!! You gals are awesome, and really made this an enjoyable and exciting experience for me!! Knowledgeable, friendly and patient with all my questions!!
Business response:
Thanks for your perfect review, Stacie! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Great car buying experience. Thanks go out to John for..." Great car buying experience. Thanks go out to John for getting us a great deal on our new car. We appreciate all your hard work in making it happen.
Business response:
We are truly grateful for this awesome review! We are thrilled that John was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Nicole was helpful getting all the needed check points..." Nicole was helpful getting all the needed check points done for my 45k maintenance & service. Always great to know that things are taken care of swiftly and efficiently!
Business response:
Michael, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Nicole does for Lou Bachrodt Chevrolet Buick GMC and our customers. Hope to see you again soon! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"I have worked with Sam on my last 4 trucks, he knows what..." I have worked with Sam on my last 4 trucks, he knows what I need and want. He goes above and beyond what I or anyone would expect.
"This is second time I worked with Fil; always great to..." This is second time I worked with Fil; always great to work with, always finds what I need or want! Would always return for help.
Business response:
We are pleased to hear that you had an excellent experience with Fil and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"I came with my husband thinking the worst as you hear..." I came with my husband thinking the worst as you hear horror stories with dealer. We met Fil and he turned what I would think would be a scary experience to the best positive experience we have had. He treated us with respect and made my payment goals possible. Thank you Lou Bachrodt for having a great employee there. I will refer all of my family to Fil as a result.
Business response:
We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Carl and Jenny were fantastic! They helped to achieve our..." Carl and Jenny were fantastic! They helped to achieve our goal for the day, and we walked away with a new Trax and a new VW! Thank you both for all your time today. You exceeded our expectations. And Lou Bachrodt kept us as a repeat customer! Thank you!!
Business response:
Thank you for this amazing review of your experience with Carl and Jenny here at Lou Bachrodt Chevrolet Buick GMC! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"HUGE shout out & many thanks to my friend Danielle Thies!..." HUGE shout out & many thanks to my friend Danielle Thies! You were absolutely amazing and SO helpful throughout the whole experience today!!! I LOVE IT!❤❤❤❤ If anyone is in the market for a new vehicle, go to Lou Bachrodt and ask for Danielle! She really is amazing at her job as well as a truly great person who I am blessed to be able to call my friend!!!!
Business response:
Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Danielle was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Lou Bachrodt Chevrolet Buick GMC
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.