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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Superb customer service." Superb customer service. John Schopf showed us various vehicles and answered questions patiently and respectfully. We had a great experience overall and we would definitely recommend to buy a vehicle here! We love our 2019 GMC Acadia so far. It's dependable and looks amazing. Good gas mileage and great handling. Would suggest the Acadia and John to my friends and family anytime.
Business response:
We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Just browsing " I was in for service on my car and while there I decided to look at the Volkswagen cars. Gabriel Carrion took the time to show me the cars and explained all the options and offers available. I was very impressed as he knew I was just looking, yet he treated me as if I was purchasing the most expensive car there. I will definetly purchase my next vehicle from him! Excellent customer service!
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Great experience " Al and Dan were so wonderful! Very helpful, they definitely made my buying experience great!!! I would recommend Al to my friends and clients and hope they get Dan for the financial end of it!! Very happy customer!!
Business response:
We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"I had a great experience. Nick was very patient with us..." I had a great experience. Nick was very patient with us during the sales processes. I would recommend this dealership to ky friends and family.
Business response:
Thank you for the excellent review! It is great to know that Nick was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Our sales rep Mike Hall was very courteous and knowledgeable" Our experience was a very good one. No stress, and no pressure. Mike and his manager Shain made agreeing on the final deal very comfortable .
Business response:
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lou Bachrodt Chevrolet Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"My experience there was very good. Everything went in a tim." I was looking for a GMC Acadia Denali. Bachrodt’s had 1 in stock. I got a fair deal on trading my 2016 Buick Enclave. We made the deal with Sam the same day and was able to drive my new vehicle home. My experience there was great.
Business response:
At Lou Bachrodt Chevrolet Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"I bought a car in July and had a car accident in November..." I bought a car in July and had a car accident in November and the car was totaled, I had no gap insurance but with the help of Nick I was able to get another. Thanks so much.
Business response:
Thank you for the feedback! We are happy to hear about your positive experience at Lou Bachrodt Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Fast and informative " i purchased my first vehicle from here because my dad is a past customer and has been very pleased with his purchases! And I can second his opinion
Business response:
We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Nice experience " Michael was good to us and helped us make sure he was getting us the best deal possible. Very friendly and understanding of what we wanted.
Business response:
Hi and thanks for the great feedback! We're very happy that Michael was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Lou Bachrodt Chevrolet Buick GMC
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.