BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.6

About this business

Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
Select a rating
eulalia_avila's profile image
eulalia_avila 
5 years ago

"My truck" We got approved on a Malibu but we decided for a Colorado and we were happy with our purchase. Thank you so much for making us a happy customer. 

Business response:

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Lou Bachrodt Chevrolet Buick GMC 

jrwartgow's profile image
jrwartgow 
5 years ago

"Wartgow Experience " Al at Lou Bachrodt was very professional and respectful. He throughly showed and explained all the vehicles options as we sat in the vehicle before taking a test drive. He and Shain made us feel comfortable and listened to our requests. It was a very pleasant experience. 

Business response:

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Lou Bachrodt Chevrolet Buick GMC 

bpotter3500's profile image
bpotter3500 
5 years ago

"Great staff, great cars" Our salesman was excellent! Knew everything about the car, took the time to show/ explain every feature on the car. Bumper to bumper. All the staff were so nice! I will recommend this dealership to everyone. 

Business response:

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lou Bachrodt Chevrolet Buick GMC 

Lmelton1992's profile image
Lmelton1992 
5 years ago

"It was amazing!!!" Our experience at Lou Bachrodt was great!! Everyone was so personable and great!!! It was a great experience! And definitely will be back when we need another new car!!! 

Business response:

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lou Bachrodt Chevrolet Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Lou Bachrodt Chevrolet Buick GMC 

THERESA's profile image
THERESA 
5 years ago

"Great" The customer service was great, even tho we had a little issue with the insurance company sending things over, Brian was so helpful and I recommend Lou bachrodt to any of my friends! 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC 

Demetris.fambro's profile image
Demetris.fambro 
5 years ago

"Awesome salesman " Mike helped us every step of the way awesome salesman. When we thought it was over he never gave up thank you Mike for your service. 

Business response:

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mike was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Lou Bachrodt Chevrolet Buick GMC 

Mfarbo's profile image
Mfarbo 
5 years ago

"Sam is the Best!" Sam is the Best salesman! He goes above and beyond to make sure we are satisfied. He makes sure we get exactly what we are looking for, and we know everything about our new purchase. 

Business response:

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Lou Bachrodt Chevrolet Buick GMC 

Masendiaz's profile image
Masendiaz 
5 years ago

"Very comfortable " Brian did an amazing job! Was not pushy at all and was very friendly and helped me in every way that he could! I will be recommending you guys specifically Brian to anyone looking for a new car or truck 

Business response:

It is very kind of you to write us such a nice review about Brian and our team. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lou Bachrodt Chevrolet Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team 

Mark farbo's profile image
Mark farbo 
5 years ago

"New car" Bought the 7new car from Sam today It starts with a personal greeting from Sam and treated like family till the paperwork is complete Now that a great salesman. Hope he never leaves my wife won't drives Ford. Thanks again Sam your are one of the best 

Business response:

Thank you so much for taking the time to share your kind words about your experience at Lou Bachrodt Chevrolet Buick GMC! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Lou Bachrodt Chevrolet Buick GMC 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.