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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Sam the man" Very good service Sam made sure to find the right vehicle for me and in my price range. I would recomand him 100% Thanks for everything
Business response:
Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Lou Bachrodt Chevrolet Buick GMC
"My best day" They are very good to work with Mike Hall took every step possible to see to it that we were completely satisfied with our new purchase.. will definitely recommend Mike Hall to anyone looking for a car
Business response:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Andrey P., Sales Manager
"Michael and Roland were very helpful " Michael and Roland were very helpful in locating a vehicle we were looking for ! Very patient and not pushy at all. I would buy there again and recommend to friends and family !! Thank You
Business response:
Thank you for the excellent review! It is great to know that Michael and Roland were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. -Lou Bachrodt Chevrolet Buick GMC
"Michael and Roland" Michael and Roland were easy, friendly and patient during our car buying experience. I would recommend Michael to others looking for a vehicle. Thank you!
Business response:
Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Michael and Roland are great assets and we're thankful to have them on our team. We appreciate your business! -Lou Bachrodt Chevrolet Buick GMC
"Great experience!" My husband and I had a great experience purchasing our new family vehicle at Lou Bachrodt! Gabriel was great to work with and our new Tiguan is exceeding all of our expectations so far!
Business response:
Thank you for this amazing review! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! -Lou Bachrodt Chevrolet Buick GMC
"Outstanding Customer Service" Sales & Leasing Consultant Prosper Rubino was very knowledgeable about the vehicle I was interested in purchasing. It was a pleasure to do business with him. I found that everyone I interacted with during my car buying experience was knowledgeable, friendly, and helpful which made it a very positive and comfortable experience.
Business response:
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. -Lou Bachrodt Chevrolet Buick GMC
"Great service " Great experiencia my first New car, AL my sales man man helped every step of the way, very nice dealership I will tell my friends and family.
Business response:
We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"My first time here an excellent " The people was great an all the customers service was extremely excellent my baby had a play area to play an keep him busy I mean my service was worth it
Business response:
We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Started poorly and got better" Walked around the lot for 25 minutes without anyone coming to talk to us, came inside and still was 5-10 minutes before Brian came up to ask us if we needed help. He was very helpful as was Patty!
Business response:
We do apologize for the initial difficulties that you experienced but I'm glad to hear that things have been smoothed over by Brian. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. -Lou Bachrodt Chevrolet Buick GMC
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.