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BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Excellent customer service!" Excellent customer service. Nice friendly people working there. Clean service area. Very easy to drop car off for service. Great loaner cars given to me.
Business response:
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
"Always a pleasure" Not that I like spending money on car repairs, but it is always a pleasure to call my CSR Frank Trotta and have him set up an appointment, arrange a loaner car when needed, and get follow ups with pricing and progress so there are no surprises.
Business response:
Thank you for sharing your review with us! It is a pleasure to know that Frank provided you with such excellent assistance. We hope to see you again!
"Excellent service and customer care" Didn’t like BMW service on last car So trued Rallye. Day and night Provides drop off service and loaner car short term without signing your life away Ninety minute drop off meant ninety minutes Should take your BMW no where else
Business response:
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
"Service with a Smile" Easy to set-up an appointment, friendly, respectful staff. Vehicle repaired earlier than I expected. Service Advisor kept me informed with the progress of the work being done to my car, which I really appreciated.
Business response:
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
"excellent service" Rallye BMW provides the best service I have ever had. Better than Lexus, Audi and Mercedes. Brake fluid flush, oil change and air filter replacement in an hour. Thanks!
Business response:
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
"A great Service Visit" I checked in & was given my loaner car in a few minutes! I was told upfront that due to rain storms over the past few days they may need to keep my car over night & would I mind. SInce I had a loaner available to me I did not care. I did appreciate their upfront acknowledgement of possible service delays. After a couple of hours, I received a call that my car was ready! I headed over & all service items were attended too & my car was shiny & clean!! All is great at Rallye BMW! My advisor Gianni is the... read more
Business response:
Thank you for sharing your review with us! It is a pleasure to know that Gianni provided you with such excellent assistance. We hope to see you again!
"Professional and as promised" Overall experience has been excellent. Larry has been friendly, patient, and professional from start to finish. The team as well as dealership presentation is very good. The only small point and suggestion is to improve coordination between different service points, e.g. car reception, service desk, mechanic, dealer/seller, etc., as sometimes waiting times appeared unnecessary and long or reps didn't know where to send me or sent me to wrong location.
Business response:
Thank you for sharing your review with us! We are happy to hear that Larry provided you with such great assistance. However, we would like to apologize for the miscommunication. Please give me a call to discuss your experience in further detail. Thank you, Joe Cavero 516-833-4888
"Regular service visit" Rallye was ready for me when I arrived, did what I asked and expected and had me out when they said I'd be out..
Business response:
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
"Great service " Everyone is courteous and helpful, facility is clean and vehicle is always taken care of as quickly as possible,all staff treat you with a smile and a hello,wonderful dealer to associate with
Business response:
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.