BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,557 reviews
Select a rating
Philarestia's profile image
Philarestia 
5 years ago

Great customer service The service staff was very welcoming as the politeness, promptness and smiles from staff made me feel exceptional and welcome 

Jacqueline's profile image
Jacqueline 
5 years ago

Happy customer Chris Young in Service was wonderful! On the other hand, while the genius was helpful, during my two visits, I felt pressured for time and we had to rescheduled. 

Delilah's profile image
Delilah 
5 years ago

Amazing Amazingly professional and friendly. I was in and out quickly. I love coming to this service center. Much better than the one on the Peninsula. It's a different Level of Service. 

Godfrey's profile image
Godfrey 
5 years ago

Outstanding Customer Service Special thanks to Mr. Joseph Hawthorne for providing outstanding customer service every time I have a issue with my BMWs. 

Charles's profile image
Charles 
5 years ago

Service appointment My service advisor - Mike Lawson. Always puts the customer first. Great Job Mike! Fixing safelite mistakes and doing the job right the first time. 

Patricia's profile image
Patricia 
5 years ago

Satisfied Customer Excellent customer service. Took ample time explaining all processes. I am always satisfied with my experience at Checkered Flag BMW. That’s why I always return! 

Jackie's profile image
Jackie 
5 years ago

Joseph is OUTSTANDING! Joseph from services always extends himself, answers all my detailed questions and enlightens me about what’s coming due. Loaner team is best I’ve ever received. 

Business response:

Thank you for the outstanding review, Jackie. We truly appreciate your business. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Michael's profile image
Michael 
5 years ago

Great service all around! Every visit to Virginia Beach Checkered Flag, rather to purchase a car or have service performed, has been a great experience. My most recent service visit was as expected - great customer service from my service coordinator Mr. Terrence Ames, and scheduled maintenance was quick and to my satisfaction. 

Business response:

We appreciate the kind words, Michael. We look forward to seeing you again in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Jean's profile image
Jean 
5 years ago

Great service Saleswoman Diana was so knowledgeable and pleasant. She worked hard to make sure that I got exactly what I wanted. 

Business response:

Jean, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 5,557 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.