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BMW

4.5

About this business

Location details

18800 Hawthorne Blvd, Torrance, CA, 90504, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.53,669 reviews
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Carguy's profile image
Carguy 
7 years ago

"Great service " As always, Darryl was prompt, friendly and efficient. He always is ready to help and answers all our questions. We enjoy working with Darryl and all those in service. 

Business response:

Hello, and thanks for sharing your recent 5 star service visit with Darryl here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine! 

bmw's profile image
bmw 
7 years ago

"Fantastic Service" Fantastic service from Dan Grammer, the service department, and the Genius! Thank you, Thank you, thank you, thank you, thank you, thank you, thank you. 

stezobmw's profile image
stezobmw 
7 years ago

"This review is for the Service Center" Service Center is top notch. Every time I bring my BMW it all runs like a well oiled machine. Intake is quick, they hook you up with a loaner car and you are out of there in about 30 minutes. Also very good customer service! 

Business response:

Hello, and thanks for sharing your recent 5 star service visit with Jackson here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for all of your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine! 

RR2006's profile image
RR2006 
7 years ago

"Tim took great care of me and explained the service in detai" Came in for airbag recall. Only came to SB BMW due to location and no cost. Would never have worked with SB due to past horrible experiences. Tim explained to me that the dealership in under new ownership and their customer service has greatly improved. That is good news as the old owner was not concerned with customer satisfaction or competing for business.. Will consider using SB for my next service due to Tim. 

Business response:

Hello, and thanks for sharing your recent 5 star service recall experience with Tim here at South Bay BMW! We're thankful you've decided to give us another shot since our ownership change, and we sincerely look forward to seeing you in our store anytime in the future! Enjoy every mile ahead in your Ultimate Driving Machine! 

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daurasdargis 
7 years ago

"Excellent experience during appointed time for regular servi" I had such a wonderful time at the SBBMW location during my regular service - from A to Z, from appointment schedule-to the car drop and car pickup.Thanks BMW. Special thanks to the Timothy for being so professional 

Business response:

Hello, and thanks for sharing your recent 5 star service visit with Tim here at South Bay BMW! We're very pleased to read about your time with us, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine! 

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NeetaG 
7 years ago

"Excellent" I work with Dan Grammer who is very knowledgeable and is always courteous and gets you the best price or deal you could possibly acquire. He's a great guy and I trust him. 

Business response:

Hello, and thanks for sharing your most recent 5 star service visit with Dan Grammer here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine! 

BMW SERVICE's profile image
BMW SERVICE 
7 years ago

"Professional caring service." Took my automobile in for service, Willie was concern about the cars performance and he listened to my concerns to make sure he heard what I told him, and was able to get all that I needed taken care of. Very professional and caring service 

Business response:

Hello, and thanks for sharing your recent 5 star service visit with Willie here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! 

Patti's BMW's profile image
Patti's BMW 
7 years ago

"Consistently Good" Always get consistently good treatment in a timely manner (if they don't have the part, it may take a day but they give me a loaner car so not a problem). Dan Grammer and the rest of the staff are courteous and considerate and most importantly, competent in what they do. Recommend them to friends. 

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Anthony M. 
7 years ago

"Excellent Service and Sales Experience!" Tim Macintosh is by far one of the most decent and trustworthy people I have ever dealt with when it comes to servicing my BMW vehicles. Tim goes beyond his duties and restoring the trust between the consumer and the dealer, something you don't find nowadays at car dealerships. Along with my experience with your service dept, I also purchased a CPO Mini-Cooper S from Avi Nemes to which he was also a pleasure to work with! 

Business response:

Hi Anthony, Thanks for sharing your continued 5 star experience with Tim here at South Bay BMW! We're thrilled to read your very kind review, and we'd like to thank you for choosing us here at South Bay for all things BMW and MINI. We're also pleased to read about your time with Avi! Enjoy every mile ahead! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,669 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.