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BMW

4.5

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Location details

18800 Hawthorne Blvd, Torrance, CA, 90504, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.53,669 reviews
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Wensen 
7 years ago

"Excellent service" Dan Grammer has been helping us with our arrays of vehicles for a decade. He always make sure the services go beyond excellence and smooth. 

Business response:

Hello Wensen, Thanks for sharing your continued 5 star service experience with Dan here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay over the years for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine, and we're here for you anytime in the future of course! 

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bimmer 
7 years ago

"Top Notch" Top notch service and very satisfied. Dan was efficient, friendly and I was in and out in no time. I would recommend to all and will probably purchase from here again. 

Business response:

Hello, and thanks for sharing your recent 5 star service visit with Dan here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine! 

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Maher 
7 years ago

"Excellent service and good experience" It took longer than expected to fix a recall issue but the care and compensation that I received was very satisfying. I had a chance to try the X2 which was a reason to consider it for my next purchase. My I3 was washed and fully charged when I picked it up. 

Business response:

Hello, and thanks for sharing your recent 5 star service visit with Jorge here at South Bay BMW! While the service took a bit longer than anticipated we're pleased to read you were able to test drive the X2! Enjoy very mile ahead in your i3, and when the time is right we're here for you to make a change if you're interested! 

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CalEngr 
7 years ago

"Great Service All Around" Perhaps is because I got my vehicle from SouthBay but I received the VIP treatment when I bring my car in for service. They called to remind me service is needed. Making an appointment was super easy. Got email confirmation and reminder. Tim saw me right on time when I arrive. Took care of everything and arranged a rental. Everything took less than 30mins. When receiving the car, it was nice and clean inside and out. Can't ask for more. 

Business response:

Hello, and thanks for sharing your most recent 5 star VIP service experience with Tim here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine! 

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Kockarocho 
7 years ago

"Almost perfect" Overall experience was so convenient I cant argue. The sales person I biught the car from was the one who setup my appointment and handled it with a white glove. They picked up my car on a flatbed and delivered me a loaner at the same time for my service- door to door service! Very accommodating since I dread taking my toddler to service at the dealership. 1 tiny complaint, which is tedious, but hey, it did bother me... one of the techs changed my saved profile seat configuration! They have 4 options to choo... read more

Business response:

Hello, and thanks for sharing your recent 5 star experience with Chris here at South Bay BMW! We're of course overall very pleased to read your kind review, and we'd like to congratulate you on your new BMW. Enjoy every mile ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Thanks for your feedback as well. We're going to discuss with our management team! 

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Liz 
7 years ago

"Vehicle done on time. Friendly, helpful staff. " The scheduling of service was easy. The staff was friendly and informative. The service was finished on time. Thank you for an easy and excellent experience. 

Business response:

Hi Liz, Thanks for sharing your recent 5 star service visit with Darryl here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine! 

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Grizzly 
7 years ago

"I was assigned by super service oriented guy!" The service was done by one of the new associate and he was a very service oriented, fast and helpful. He had text me that I still need more issue before return it to me. It was done on time and car was very clean. 

Business response:

Hello, and thanks for sharing your recent 5 star service experience with Jackson here at South Bay BMW! We're quite pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine! 

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Yumsama 
7 years ago

"Excellent service" I visited south bay bmw to resolve some of the problems my car had. Kyle, my service advisor, listened my concern and took care of issues well. Thank you. 

Business response:

Hello, and thanks for sharing your recent 5 star service visit with Kyle here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine! 

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Running late 
7 years ago

"Fast and efficient" I was able to meet with my service rep and get into a loaner right away. I needed the back brakes done and he was able to get the front and my oil inspection all at once. My car was ready by the end of the day. 

Business response:

Hello, and thanks for sharing your recent 5 star service visit with Josh here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,669 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:30 a.m.