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BMW

4.5

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Location details

18800 Hawthorne Blvd, Torrance, CA, 90504, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.53,669 reviews
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DK1974's profile image
DK1974 
7 years ago

Thank you so much for answering all of my questions honestly. I'm happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to South Bay BMW, and telling them to ask for Chris Yuseco. Thanks again. 

Business response:

Hello, and thanks for sharing your recent 5 star experience with Chris here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay for all things BMW, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

Sunny's profile image
Sunny 
7 years ago

I visited Southbay BMW today for early lease return. I am a repeated customer with BMW for many years. Manager Koi Diep and sales personel Fe Celestial at SB BMW was amazing. I shopped around other dealers but SB BMW had the best price and custoner service was superb. I am so happy with my new BMW. Service was quick and easy. SB BMW highly recommended. 

Business response:

Hi Sunny, Thanks for sharing your recent 5 star leasing experience with both Fe and Khoi here at South Bay BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay for all things BMW, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

Iochman's profile image
Iochman 
7 years ago

Very friendly employees. My rent a car was delivered fast and all rent process was very professional. My adviser Darryl was very professional and good communicator. 

Business response:

Hello, and thanks for sharing your recent 5 star service experience with Darryl here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. 

Shelia Young's profile image
Shelia Young 
7 years ago

My experience at the dealership is always great; AND here is my suggestion; I would prefer my knowing it is time for my car to be service, versus an email sharing I needed service. I don't prefer that feature and would rather have the light indicator as I've had in the past. In other words, my email was the indication I needed my car to be service - and unfortunately it was in my spam mail - which I check periodically. I don't like this feature and hopefully the next upgrade I receive, I'll be asking for a light indicator as... read more

Business response:

Hi Shelia, Thanks for sharing your recent 5 star service experience with Kyle here at South Bay BMW! We're very pleased to read your review, and we sincerely appreciate your feedback as well! We've sent your review to our management team here at the store to look into this. We appreciate you choosing us here at South Bay for your BMW service needs, and we sincerely look forward to seeing you anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

340driver's profile image
340driver 
7 years ago

We were acknowledged as being long term customers (35 years running multiple BMW's concurrently throughout that period). Superb use of product knowledge to narrow our choices and hasten our decision. Steve Marx (Fleet Sales) as top notch as always along with his supporting team, Rick, Chris, Jenny ("Genius") and Alex (Finance/Maintenance). 

Business response:

Hello, and thanks for sharing your most recent 5 star experience with Steve and the rest of the team here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW! Thanks for choosing us here at South Bay for all things BMW, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

Dina's profile image
Dina 
7 years ago

This was by far my best car shopping experience. Arsen was able to identify a car that was the right fit for me right from the first minute. He asked the right questions and adjusted my choices accordingly. Just to sum it up, my intention was to shop around for a week and then buy, but ended up buying on the first dealership visit. Thank you! 

Business response:

Hi Dina, Thanks for sharing your recent 5 star sales experience with Arsen here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

BMWX5's profile image
BMWX5 
7 years ago

Staff is professional serve customer well .the loaner car service is excellent . Cashier is efficiency check in is quick car return in clean condition and quick 

Business response:

Hello, and thanks for sharing your recent 4 star service experience with Dan here at South Bay BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! If there's anything we can do in the future to earn one more star from you please just send us an email! customerservice@mckennacars.com 

Iflytom's profile image
Iflytom 
7 years ago

Dan always takes good care of me. Communication is excellent. Car is ready when expected. Clean all staff is friendly. You want too many words 

Business response:

Hello, and thanks for sharing your continued 5 star experience with Dan here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. We sincerely look forward to seeing you our store anytime in the future. Happy Holidays, and enjoy the road ahead in your Ultimate Driving Machine! 

Alma's profile image
Alma 
7 years ago

I am so satisfied the gentleman that help me Joshua West was a very nice person he went out of his way to help me with my car 

Business response:

Hi Alma, Thanks for sharing your recent 5 star service experience with Joshua here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,669 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.