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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I love the dealer ship and the sales and manager. I recommend this dealer to everyone.I had a great time at the dealership. Very easy deal and great employees
Business response:
Hello, and thanks for sharing your recent 5 star experience with both Fe and Robert here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. We sincerely look forward to seeing you back in our store anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine! Happy Holidays!
Jackson was fantastic! He verified everything with me and broke down exactly what was being worked on and the amount of time and money it would take. He was very pleasant and answered all of my questions, as well as updated me on any future service I may need. Also, Ashley at Enterprise was amazing as well! She accommodated all of my needs and made sure I knew all of the features I needed to know on the rental. Great service!
Business response:
Hello Janeel, Thanks for sharing your recent 5 star service experience with both Jackson and Ashley here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and have a wonderful Holidays!
Our family was branded BMW many years ago, not only because of the amazing product that BMW engineers, but also because of the customer service we have received from South Bay BMW. For years, we have worked with Dan Grammer who goes out of him way to not only help but anticipated future questions or needs. The Mechanics are the finest trained BMW Mechanics in So. Cal as far as we are concerned. Steve Marx and his support team making a purchase a piece of cake and continue to service until the lease has matured. George Munoz ... read more
Business response:
Hi Janice, Carl, and J-P, Thank you sincerely for sharing your continued 5 star experience with our team here at South Bay BMW! We're beyond thrilled to read your review, and we'd like to thank you for your continued business over the years. We'll make sure to share these kind words with our team, and we sincerely look forward to seeing you all in our store anytime in the future. Enjoy the road ahead, and Happy Holidays!
Thanks Jorge Gonzalez made the experience SPECTACULAR !!!! i will buy my next BMW @ South Bay BWW!! South Bay BMW has the best service in California Thanks Jorge!!!
Business response:
Hello, and thanks for sharing your recent spectacular service experience with Jorge here at South Bay BMW! We're thrilled to read your review, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!
Anderson was most courteous & professional during my visit Enterprise inadvertently charged for my rental & Anderson took time & effort to correct the error Jay also assisted in the service dialogue & was just as pleasant & professional
Business response:
Hi Marti, Thanks for sharing your recent 5 star service experience with both Anderson and Jay here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!
With less than 500 miles my new car needed a recall. The notice said it would take 1 hr. I made an appointment and indicated I would wait during the repairs, but they reserved a rental car anyway. When I dropped off the car before 9:00a, they told me not to wait but take the rental car. The repairs would take more than 1 hr. I received a call at noon that the car was ready. It would have been most convenient to schedule a service time when I could wait for the repairs. Because it was arranged for South Bay BMW convenience, I... read more
Business response:
Hello, and thanks for sharing your recent 5 star recall experience with Kyle here at South Bay BMW. Thanks for sharing your feedback as well! We've taken your notes and shared them with our management team here at the store for an internal discussion. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!
South Bay BMW has the best service department in the LA area. I've had a fair share of issues with my M5, and South Bay service have done a great job addressing them. My service advisor Tim has always been extremely helpful and courteous.
Business response:
Hi Stan, Thanks for sharing your continued 5 star service experience with Tim here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your M5 service needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!
At first my experience wasn't good with a few sales people. However, the managers, Mr. Brad Kim, Koi and Omar Elarabi were great and my mother and I were able to lease with SouthBay again and now have two new 330i cars and were very pleased!! The only thing we would have liked would have been a new BMW coffee mug and key chain!
Business response:
Hi Christy, Thanks for sharing your recent 5 star experience with Brad, Koi, and Omar here at South Bay BMW! We're pleased to read that we were able to turn your experience around, and we'd like to congratulate you on your BMW 330i! Thanks for choosing us here at South Bay for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!
Spoke with a internet manager via email regarding the car. Went in to see it and test drive it. Made a offer and I was done. Only thing that could have gone better was more time with the BMW genius, which was offered. I will definitely connect with them.
Business response:
Hello, and thanks for sharing your recent positive experience with Jerome here at South Bay BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for sharing your feedback with us as well regarding more time with the genius. We appreciate you letting us know about that. Enjoy the road ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.