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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I dealt with Willy Reyes, very warm and nice person, knowledgeable and reliable. Final price was a little less than quoted, always nice. Will always come back to South Bay BMW.
Business response:
Hello Amarilis, Thanks for sharing your recent 5 star experience with Willie here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!
Chris was very attentive. Only issue would be for the dealer to be ready for customer at the specified time. My appt was at 7am had to wait a bit.
Business response:
Hello, and thanks for sharing your recent positive service experience with Chris here at South Bay BMW and MINI. Thanks for sharing your feedback as well! Enjoy the road ahead, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!
I have 3 5series car from south bay, great people great service. I am always greeted warmly and with friendship, The service department is ready for me,
Business response:
Hi Carl, Thanks for sharing your continued 5 star experience with Al and Darryl here at South Bay BMW. We're pleased to read your kind review, and we'd like to thank you for continuing to choose us here at South Bay for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
Had a minor warranty issue with my 16 528. I called service and scheduled an appointment for the following day. When I arrived at the dealer, I didn't have to wait more than a minute or two before the service advise Jay greeted me. I needed a loaner car and which was complementary. One of the things I like is South Bay's loaner cars aren't plastered with "Loaner Car" stickers on the windshields. When I see other dealers do that, I think that looks so cheep. I also like the fact that I get to drive different model BMW's. My p... read more
Business response:
Hi Lewis, Thanks for sharing your recent positive service expedience with Jay here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!
The entire process involving multiple touch points was smooth and professional. The phone call to schedule the service appointment due to a recall notice was in particular a great experience. I don't recall the woman that helped me, but she was extremely competent, efficient and courteous. My service advisor, Kirk, was also sharp and fast. I signed papers quickly and found myself at the car rental counter before I knew it. I've saved the best for last. When I retrieved my car at the end of the day, I found my wife's wallet o... read more
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Kyle here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we're sure glad we were able to find your wife's wallet as well!
We went in to return our previous lease and see what our options were for a new one, and had a great experience working with Marc to find a good deal. We feel like he took the time to figure out what was important to us, and he worked hard to find and negotiate a car into our range. And we've never had a faster/easier time with the finance folks either. All around, we felt like we got a fair deal and are very happy in the new car.
Business response:
Hi Andrew, Thanks for sharing your recent 5 star leasing experience with Marc here at South Bay BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay for your BMW needs, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
When the brake warning light on my 2015 428i Gran Coupe came on, I contacted service at South Bay BMW to see how quickly they could get me in (this was on a Friday). The first slot available was at 8:30 AM the following Monday. When I arrived, my service rep, Tim McIntosh, was ready and got me set up with a loaner vehicle. My car was ready by mid-afternoon on Tuesday, Ready for my Thanksgiving road trip. Thank you, South Bay BMW for an excellent experience start to finish
Business response:
Hi Paul, Thanks for sharing your recent 5 star service experience with Tim here at South Bay BMW! We're thrilled to read your review, and we're glad we could get you back on the road in time for your Thanksgiving trip. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future.
Excellent service by Jay Ligorria. He took very very good care of me. I look forward to working with him for a long time to come. Thank you.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Jay here at South Bay BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
Daryl and the whole crew at S Bay BMW is always helpful, attentive and professional. I love going there for car wash, service appointment, picking out my new car... I have my 3rd BMW from S Bay BMW in a row. I'll never go anywhere else!
Business response:
Hi Barb, Thanks for sharing your continued 5 star service experience with Darryl here at South Bay BMW! We're beyond thrilled to read your kind review, and we'd like to thank you for continuing to choose us here at South Bay for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.