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BMW
- Automotive
- Montgomery, AL
About this business
Location details
731 Eastern Blvd, Montgomery, AL, 36117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I bought my 2016 528i from BMW of Montgomery. Both Carfax and Autocheck were clean when I purchased the car. Unfortunately, I had no chance to see the car in person since I was 8 hrs away from seller’s location. With that being said, the car was still under warranty and I TRUSTED THE DEALERSHIP AND THEIR WORDS (This was the biggest mistake). I did not negotiate on the asking price because the vehicle had the features and combinations that I desired. Upon receiving the vehicle... Continue Reading
If you are a woman, I do not recommend this place. I called about a Chevy 2500 and they never took me seriously. Danny Howard told me he'd ask for the best price and never called me back -- even after I left two additional messages. The truck sold a week later to someone else and I still never heard back. And to add insult to injury, I'm currently driving a BMW X5 that I purchased from them. So much for customer loyalty.
Extremely poor customer service. I have been waiting on an air bag part since JULY. I have received zero follow up on their behalf and my phone calls are not returned. Worst customer service I have ever received as a BMW customer.
Negative buying experience. Done with sonic group as a whole.
Recommendedservice department and parts
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,552 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.