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BMW
- Automotive
- Lubbock, TX
About this business
Location details
1120 19th St, Lubbock, TX, 79401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"They explained anything that I was having confusion with..." They explained anything that I was having confusion with and also gave me possible scenarios and outcomes depending on the situation. his team was also very fast with getting my car taken care of. I feel good about letting him and his team keep my car up to date on maintenance
"Timely, friendly and patient Takes time to explain to..." Timely, friendly and patient Takes time to explain to the customer Never in a hurry to discard you Great team to have your car’s repair with without any concerns for genuine work
"Service was great,MonteEbeling is always very helpful and..." Service was great,MonteEbeling is always very helpful and nice, I doe have a comment or question, my c300 has less than 30,000 miles and I bought new and this was t FOURTH battery, is that normal or bad batterys
"We have been a customer of Alderson Mercedes for many..." We have been a customer of Alderson Mercedes for many years. We have always enjoyed our experience there because of the fine work of Monty Ebeling and his staff. Thanks to all.
"Excellent service, prompt response, makes you feel like..." Excellent service, prompt response, makes you feel like you’re important to them. Would not go anywhere else.They are the only ones that will ever maintain our Mercedes-Benz.
"This is my first MB and I bought it used...from a Ford..." This is my first MB and I bought it used...from a Ford dealership. The buying process was not enjoyable and I was afraid it might set the tone for the duration of my ownership. That all changed when I went to Alderson’s. They treat me like a queen and with regular servicing my car has done nothin but run like a champ. An added bonus is the loaner vehicle they give me to drive while my car is being looked at. When I am ready to trade my car in...I’ll go to Alderson E... read more
"Sawyer Seibel took a call from a distressed customer of..." Sawyer Seibel took a call from a distressed customer of Park Place in Grapevine and within minutes had the situation turned around. We made the trip to Grapevine because the scheduler had us to believe that they could program a new key fob for us the first trip to the dealership and that was not the case. Next they said they had to order the fob and to leave our car there 10 days, I told them i was 3 1/2 hours out of town and was there anyway to shorten this proced... read more
"As usual, outstanding job by Alderson Mercedes ..Monte..." As usual, outstanding job by Alderson Mercedes ..Monte Ebeling very professional and service was timely and great....was very surprised at the cost of service ... better than I thought
"Monti Ebeling is always courteous and professional. He..." Monti Ebeling is always courteous and professional. He knows his job quite well & is not just going through the motion. Thanks for a job well done!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 891 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.