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BMW

4.7

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Location details

1120 19th St, Lubbock, TX, 79401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7891 reviews
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DK's profile image
DK 
6 years ago

"Excellent service" Monte Eberling promised my car would be ready after lunch and it was available by 10:30 am. Very pleased with the staff and the service. 

Pmeier's profile image
Pmeier 
6 years ago

"Great service " Great service and friendly people at Alderson Mercedes. Monte Ebeling does a great job with his team. Thank you Monte for the great care you provide to our vehicles. 

Dave's profile image
Dave 
6 years ago

"Great service " I have been dealings with Mercedes Benz for many years. I have always been treated great and have always satisfied with the service provided! Thank you! 

MMT's profile image
MMT 
6 years ago

"Service" Very responsive and thorough. Monte stayed in touch and kept me up to speed on what was needed to be done on my vehicle. Appreciate all the help! 

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Douglas 
6 years ago

"Another great experience with Monte Ebeling and his crew!" As always, I was reminded of my appointment giving me time to make changes. My loaner was waiting on me when I arrived and Saturday morning my Mercedes was waiting to be picked up. I received a call from Monte reviewing specifics to address during the service call. Couldn't get any better. 

Maria Gutierrez GL450's profile image
Maria Gutierrez GL450 
6 years ago

"Experience at Alderson Motor Lubbock Texas" I have taken my Mercedes for scheduled preventive maintenance and have had excellent service maintenance care on the car. Monty Ebling is a very personable gentleman and his receptionist makes it very easy to schedule an appointment. Monty will let us know what the crew find wrong before anything is done to the car. Very good customer service from the staff;. I will recommend the service department 

ArbonneQueen's profile image
ArbonneQueen 
6 years ago

"Excellent Service Department" Monte is so good to take care of all my car needs. I so appreciate everything he does!!! The process is always so smooth. Thank you!! 

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Fe2663 
6 years ago

"Professional service " Extremely courteous and professional advice from Monte Ebbling. Made me feel welcome. All my visits have been completely sastisfactory and I recommend my friends use Aldersons. 

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Gil 
6 years ago

"Top notch, very professional " My experience has always been very straight forward and very descriptive of the services being provided or recommended. I trust Monte and the team to care for my Mercedes! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 891 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.