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BMW
- Automotive
- Lubbock, TX
About this business
Location details
1120 19th St, Lubbock, TX, 79401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"They provided excellent service and great customer..." They provided excellent service and great customer service. They made sure my Mercedes Benz was fixed completely ,no issues before giving it back to me
"Alderson’s Mercedes service department is outstanding...." Alderson’s Mercedes service department is outstanding. Monte Ebeling has been nothing less than the ultimate professional with me. I’m new to MB, this was the best experience ever in my 40 years of car repair or service! And the parts department is just as outstanding!
"Service" Monte Ebeling was very helpful and professional. Always a pleasure doing business with the Alderson Group. Thank you again for the good and friendly service.
"It was my first time shopping at Alderson so I wasn’t..." It was my first time shopping at Alderson so I wasn’t sure what to expect. I called and got Mona who helped me in finding the right car. I was indecisive as to which car i wanted but she was patient w me and didn’t make it feel rushed. After I picked a car the process was fast and easy! Glad I came here for my car. I’m loving it and will be back for my next car.
"Always very professional and knowledgeable dealing with..." Always very professional and knowledgeable dealing with mechanics and prices. Dosen't mind breaking prices down and available options. Monte Ebling the service manager is one of the BEST in the business
"Monte Ebeling is always so helpful and takes care of my..." Monte Ebeling is always so helpful and takes care of my car's service perfectly! Thank you for being so patient and thorough. He makes coming for service or repairs a pleasant experience instead of a drudge. Thank you!!
"Great customer service!" Monte Ebeling was great to deal with while servicing my vehicle. He was very professional and respectful. He and his service team diagnosed the problem, let me know what would be required to get the problem fixed and was true to his word when it would be completed. I will definitely be back if I encounter anymore problems. Thank you! Tom A.
"Monte Ebeling was one of the best people I’ve dealt with..." Monte Ebeling was one of the best people I’ve dealt with in the car industry in a very long time. Will definitely be back!
"Mona Diaz and financial team make the car-buying..." Mona Diaz and financial team make the car-buying experience stress-free and it's done in a short period of time. Their knowledge and professionalism are exceptional and they treat you much care.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 891 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.