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BMW
- Automotive
- Fresno, CA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
7171 N Palm Ave, Fresno, CA, 93650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Horrible service. Nothing but empty promises and CJ the owner was just as ignorant as the staff. Highly would stay away from this dealership. Read reviews in depth you can justify yourself.
Very very disappointed with your dealership. I had called a few weeks ago to schedule an alignment on my 99 328i, the service rep I talked to said they could do it no problem. This morning I called just to confirm the price of the alignment and Alex the service rep I talked to informed me of your policy that if the vehicle has never been serviced there and is over 120,000 miles then it can not be serviced. Why wasn’t I told this in the first place a few weeks ago when I originally scheduled this??? I had it in my mind that m... read more
Save yourself the anguish and frustration,,,,, I just bought a 2021 X5 plug in last October 15,,,,,to this date the the car is still back at the dealership because of major electrical issues with no certainty as to when the car will be fixed. I put in substantial down payment and made the first monthly payment for a car I don’t have possession of!!!!!!!!!!!!!They sold me a lemon!!!!!! Do your due diligence before buying a car!!!!!!!
Salesman had better things to do today than meet with me, a return customer. Nothing like driving business away.
My wife purchased a BMW 3 series from this dealer about a month ago and we have had multiple terrible customer service experiences with them ever since. First one was when they said the car had an oil change recently, to then receive a car-fax notification that it was over due by a few thousand miles (apparently the dealerships use it to keep track of the service). So thinking maybe it was a slip up we tried calling them multiple times and always either got transferred to a voicemail machine or just no answer at all. After c... read more
After my purchase from BMW last month, I have had a terrible experience with their customer service. Not even a month of owning the car, I get an email from CarFax stating the car is overdue for an oil change by 3k miles. I call the dealership and left multiple messages to the service department to see if an oil change was done to not even a single call back. Fine, whatever I’ll just get an oil change somewhere else and call it a day. But it doesn’t end there. A week after that incident, I get a letter from BMW saying they c... read more
Service department is just the worst. I have seen sloths move with more urgency. Last BMW i will be buying
All washed up and ready to go after my service. Wow 😮
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,867 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 10:00 a.m.