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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great, BUT" The over 2.5 hour wait to see the finance person killed the excitement of getting a new car. We came 3 hours to purchase the car at 5pm and left the dealership just before 9pm. Making for a very long day. Heading down the highway I noticed the gas tank wasn’t full, so another stop! I was reimbursed, but for a high end car dealership, this was a big mistake. Max is a rock star to deal with when buying a car. He knows everything about BMW, it was impressive and he’s a nice guy. He thinks outside the box to make th... read more
Business response:
Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Great purchase experience" When searching for my second BMW, I pretty much knew what I wanted. Max located a car that met my requirements, gave us a great price and got the car moved to Silver Spring in a few days. When I arrived, the grill was different from what I was expecting and Max got it fixed without any problem. Pickup was easy, if somewhat time consuming but nothing out of the ordinary. A "genius" walked me through all the new features on the car. Max was very attentive, answered all our questions, and made sure e... read more
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing BMW of Silver Spring!
"recent purchase of new car" Excellent customer service for both Sales and Financing. I was initially planning to lease but wanted to explore my options. Max provided all relevant details and didn't push me in either direction. I appreciated his assistance and diligence with my purchase.
Business response:
Igenes, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Excellent Customer Service" Today, I receive Excellent, Quality, Customer Service from Ron Askew. Ron is an honest outstanding Saleman. By being a repeated customer at Dealership, Ron made buying my second vehicle a breeze. I will always come here when I’m in the market of purchasing a vehicle.
Business response:
Congratulations on your new vehicle! We're happy to hear Ron was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Great experience" I would like to express my gratitude to Michael Bolgar and Max Moyer for their due diligence and assistance with the purchase of a 2020 740ix. Both gentlemen made the process very quick and pleasant. Max went out of the way to keep me updated on the build and delivery process and was very patient in answering all of my questions. To expedite the delivery process, Max personally installed the wheel locks on my new car. I'm very happy with the customer service at this location and although this dealership is... read more
Business response:
Congratulations on your new vehicle! We're happy to hear both Max & Michael were able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Lifelong Customer" We have purchased 4 cars now from MileOne, 3 of which from BMW. My usual guy has moved up in the ranks and recommended Max Moyer. Best recommendation. I am particular with car purchases in giving business only to those who deserve it and Max absolutely deserves it. He was and still is patient and willing to help. When my husband is ready to replace his vehicle, we will return to purchase only from him. I highly recommend Max and will continue to recommend Max to anyone who needs to purchase a BMW in the f... read more
Business response:
We appreciate your positive review about your recent experience with us! Thanks again for the recommendation. We're looking forward to your next visit with us!
"Information Gathering Expedition" I want to take this moment to give comment on my visit to BMW of Silver Spring, specifically the sales representative that assisted me on Friday, June 7, 2019, Mr. Eric Lovo. Eric was extremely pleasant and knowledgeable, answering my many question regarding BMW products. I'm the type of person that asks a ton of questions and Eric was patient enough to not only indulge me, but he made me feel very comfortable asking questions regard the BMW M4. I went into BMW of Silver Spring knowing litt... read more
Business response:
Congratulations on your new vehicle! We're happy to hear Eric was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Great Customer Service" I bought my 2019 BMW X3 from BMW of Silver Spring in April. The dealership had the most extensive inventory to choose from; and were extremely competitive on price. But what really set the dealership apart for me was the outstanding customer service I received from Christopher Olenick. He was extremely knowledgeable about the X3, he patiently answered all my questions, and has followed up with several times after the sales to ensure zip continue to be satisfied with the car. Overall. BMW of Silver Sp... read more
Business response:
Congratulations on your new 2019 BMW! We're happy to hear Matt was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Rock solid operation" I’ve been with this dealership for over 10 years and they’re outstanding. We had a situation that could have easily gone south but general manager Matt is an honest, stand-up guy who was quick to resolve. Ron in sales was great to work with, not to mention Erik and their excellent service department. I can’t say enough good things about this outfit. Highly recommend.
Business response:
Hello there, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything we can do for you. Take care.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.