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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Excellent Experience Buying a Car!" My Infiniti QX60's lease was up and I was looking around to test different models of cars. I came across this dealership which had a car I was interested in and first thing the next morning Karen called me to talk to me about the X5 I wanted to consider. I had planned to visit this dealership followed by 2 other dealerships of other makes and model cars. The salesperson (Karen), the service, the guidance and of course the car itself were all exceptional! I did not want to go anywhere else... read more
Business response:
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing BMW of Silver Spring as your first choice for service!
"Ron to the rescue!" I had a long but great experience working with Ron Askew. He was professional and walked me through every step of the process. Thank you so much for your expertise!
Business response:
Congratulations on your new vehicle! We're happy to hear Ron was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Midnight Madness with Ron" Aye I am riding in #midnight because Mr. Ron Askew came through in the midnight hour. I certainly enjoyed his professionalism and his constant updates regarding great deals worked out for me. I am extremely thankful that he understood my needs to get a new car within my budget range. When you think if wanting a new car call Ron Askew, the dealer that gets it done by midnight. Ron may your kindness be returned to you & your family. Xoxo ChonyaJ
Business response:
Congratulations on your new vehicle! We're happy to hear Ron was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Great Experience" Ron was excellent & he took care of everything that we needed.My husband & I couldn't have had a nicer or more knowledgeable person helping us! He was able to help us with the purchase of not 1 but 2 cars. I would refer him & this BMW to my friends & family
Business response:
Congratulations on your new vehicle! We're happy to hear Ron was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Awesome customer service!" My experience was awesome and I’m very satisfied with the work conducted on my vehicle. As well as, the great customer service I received by Lonnie!
Business response:
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!
"Wonderful Customer Service" Even though we ended up purchasing elsewhere (simply due to inventory difference), Max was nothing but honest and considerate. I highly recommend his services. He will be transparent and work hard to find the car that best fits you.
Business response:
Hello there, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything we can do for you. Take care.
"Great experience" Great service Staff was very responsive. Both Matt Dolesh and Erik Rowland were very responsive and helpful. Highly recommend them and the service dept at BMW silver spring.
Business response:
Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring. If you have any further questions, please don't hesitate to reach out. Take care.
"Max made it easy!" I found a Service Loaner Vehicle I was interested in online, and Max stopped the car from being loaned out that morning so I could check it out. Once I arrived at the dealership, I saw this young man head toward me and I thought, "What can this young guy possibly know?" Well, he blew me away with his professionalism, knowledge, and customer service. We easily got to an agreeable price, and Max got me through the paperwork quickly. I didn't get to take my car home with me that day because they found a nail... read more
Business response:
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help. Take care!
"Karen J Herbert" Ms. Kare J Herbert provide me with an excellent customer service with a broad knowledge. Definitely a unique experience. I will recommend Ms. Herbert and the dealership to a friends and family.
Business response:
Raffy, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything we can do for you. Take care.
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open at 9:00 a.m.