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BMW
- Automotive
- Lafayette, LA
About this business
Location details
1401 Surrey St, Lafayette, LA, 70501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"Good response! " They fixed my car under a warranty. They did not offer me a loaner vehicle. Which should be standard on a premium vehicle. Even if it was a used vehicle. I sti purchased it fr them. The work took two weeks. Sooo? Loaner... Car runs great. My first bmw. I hope it won't be my last. Time will tell...
"Made my day!" Staff was friendly and helpful and I feel I got a fantastic deal on a magnificent car! You won't be disappointed in this car!
"Best Service" I bought my car from Michelle over 1 year ago. She has consistently been there for anything I need and provided the best service imaginable! She genuinely cares for and takes care of her customers which is what a luxury experience is about. The dealership has been great but she is the reason for a 5 star review
"Excellent Service " I not only know my vehicle is getting the greatest service, but their customer service is absolutely phenomenal. They are always communicating with me. Thank you Moss BMW! and thank you to Kevin Boullard and Andrew Carder because no matter how busy they get, they ensure their customers feel like their #1 priority.
"Not happy with my car being dirty" brought my car for service, I have noticed after service the car was not vacuum and very dusty. I have had that several visits. The manager is always happy and very nice, it’s the service That stinks. Wasn’t happy about the conditions of my automobile
"New tires! " Called to schedule an appointment for tires. Was in and out the same day! One hour max time! Andrew was very friendly and helpful as he welcomed me as I entered the service department.
"Service dept" Andrew was very helpful and informative. I was very pleased with service. I was told if I have any more issues or concerns with my car, I was to call him or pass by if I were in the area and he would be happy to assist me.
"Great customer service!" Andrew, as always, provided great customer service. He greeted me with a smile and kept me informed with the service process. I will be back!
"Easy Easy" Made a deal online, never even asked for my cell. Very reasonable and fair- no intimidation. Nice, low key dealership. Worth the drive if coming in from out of town.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,518 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 7:30 a.m.