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BMW
- Automotive
- Lafayette, LA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
1401 Surrey St, Lafayette, LA, 70501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"Service" Great service & nice staff. Staff makes sure customers have everything they need. Nothing to do with the survey but I personally like their snack/coffee corner. Very entertaining when you have to wait.;)
"Service with a smile!" I want to thank the advisors at moss motors for getting me in and out! Even though loaners werent available as i was in the process of welcoming our son into the world, they ensured that i made it back to the hospital on time and then picked me up when my vehicle was ready! Ashley was a total sweetheart and took my situation into consideration even though there were miscommunications about the appointment that day for service! My only complaint is that the other advisors keep their heads down and dont... read more
"The Best dealership I've ever worked with!!!" Moss has, by far, the best sales and the best service department I've ever worked with!!! Love you guys!! Would recommend to anyone looking for a new BMW....
"Flat tire" We were traveling through Lafayette on our way home to north Louisiana when we had a blowout. Even though it was a run flat tire it shredded and we required a wrecker. We arrived at Moss BMW 15 minutes before closing. They were very friendly and accommodating. They had a new tire on the car and we rolled out within 30 minutes of arrival.
"Drove in without an appointment with a tire issue took my c" Took my car right in without an appointment at noon on a Thursday. One month old “run flat was leaking and not holding air. Put it on the rack- gave me another new tire. I took the tire package when I bought my car dueTo the potholes on our Louisiana roads. Thank goodness for that
"Andrew was very helpful with my request " Very easy in and outs with dealership They understand and process your requests very easily Service writer was very accommodating and service area was so very bright and clean (spotless)
"Always the best!" Ashley McCarty always goes above and beyond to make sure everything she can possibly do for my car will get done in one service visit!
"Great service " They were kind and fast. I will definitely go here again. They changed my runflats. No problem was my first time and will go again
"5 Star Service Department" The Service Department at Moss Motors is outstanding. I always receive courteous treatment and maintenance / repairs done right the first time every time. I would not be comfortable with another Service Department working on my BMW. Kevin Boullard, Jr. (Assistant Service Manager) is an absolute pleasure to do business with. However, the Sales Department could learn some lessons from the Service Department when it comes to treating their long time customers with respect.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,518 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.