BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.5

About this business

Location details

21710 Auto World Circle, Sterling, VA, 20166, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.54,361 reviews
Select a rating
phillipmfox10's profile image
phillipmfox10 
5 years ago

"Elijah was very knowledgeable, friendly and helpful! He..." Elijah was very knowledgeable, friendly and helpful! He answered all my questions. I will definitely be returning to him for my future service needs. Excellent customer service. 

BEL's profile image
BEL 
5 years ago

"I only go to this dealership because of my excellent..." I only go to this dealership because of my excellent service advisor...Sean Spicher. He always makes time for me, professionally and personally from setting up appointments, to taking great care of my SUV... I trust him implicitly to take car of me..he tells me if there are current issues, describes future possible ramifications, and advises me as to what I should do - his expert knowledge and experience will keep me coming back here every time !!! He is very professi... read more

Rhea's profile image
Rhea 
5 years ago

"As always the service is the best! Robert always seems to..." As always the service is the best! Robert always seems to go above and beyond. The mini van will that’s a different story. 😂 Thanks again! 

mariaglass2003's profile image
mariaglass2003 
5 years ago

"Marco Aldana went above and beyond to provide excellent..." Marco Aldana went above and beyond to provide excellent service. He made my experience exceptional. He was one step ahead of everything and allowed me to have confidence that my car would be handled and completed perfectly. Very rare these days! 

Ernesto Galeana's profile image
Ernesto Galeana 
5 years ago

"First time bringing my car to BMW of sterling and service..." First time bringing my car to BMW of sterling and service was the best!, i was fortunate to have Elijah as my service adviser thanks a lot for all you did, they wentbabove and beyond of what i expected. 

dfreeman's profile image
dfreeman 
5 years ago

"I had a sunroof leak on a rainy day and secured an..." I had a sunroof leak on a rainy day and secured an appointment within minutes. My service advisor John Aulbach was friendly caring and helpful! I felt he cared about my problem and felt confident they would find the problem and fix it. I was kept informed with videos from the repair technician and my car was repaired (and dried!) quickly. Thank you to John and the friendly staff at BMW of Sterling! It was a pleasurable experience... Happy customer! 

Lucia.J's profile image
Lucia.J 
5 years ago

"Robert is very professional with extraordinary..." Robert is very professional with extraordinary communication skills. He listens to his customers and responds with a total client focused approach. Kudos to you Robert! 

Beamerfan's profile image
Beamerfan 
5 years ago

"BMW of Sterling and Carlos over in service are amazing...." BMW of Sterling and Carlos over in service are amazing. Highly recommend Carlos in service for his professionalism and kindness. Thank you for your transparency. 

Colinpenn734's profile image
Colinpenn734 
5 years ago

"Really nice experience over all. Robert was excellent! He..." Really nice experience over all. Robert was excellent! He was very attentive, timely and professional. I would not hesitate to recommend Sterling BMW to anyone. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 4,361 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.