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21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"My first experience at BMW of Sterling was a great one. I..." My first experience at BMW of Sterling was a great one. I travelled past two other BMW dealerships that are closer, to try this one, because of the great reviews I had been hearing. I was not disappointed. My service rep Marco, was excellent, was professional and helped make the trip easy and worth while. I will definitely going back.
"Elijah was excellent coordinating with an out of town..." Elijah was excellent coordinating with an out of town dealer when my car that is always serviced through him needed emergency service while I was traveling.
"Kamal is my go to guy when it comes to BMW cars and he is..." Kamal is my go to guy when it comes to BMW cars and he is my brother in arms. He's a BMW subject matter expert. He has earned my trust and business that's why I have already bought four 5 Series cars from him. His success is built on building relationships with old and new customers. I would rather deal with someone that's real than just a face on a billboard or an avatar on the internet.
"I had a great experience with Service Advisor, Eric..." I had a great experience with Service Advisor, Eric Brown. He was friendly and attentive in addressing the needs of my car. I had my oil changed and also needed a small paint job to cover a few places. The visit took a little longer than expected due to the added paint job, and Eric was very accommodating. I live closer to other dealers but would travel the long distance to work with a Service Advisor like Eric.
"Great communications! Sean kept me updated through a..." Great communications! Sean kept me updated through a complex repair. He was helpful with both the work being done and the logistics around the repair.
"Elijah B, "Service Advisor". It's incredibly helpful, he..." Elijah B, "Service Advisor". It's incredibly helpful, he is quick, knowledgeable and the reason why we continue to bring our family vehicles to BMW Sterling.. We are very happy with the service, in a timely manner and he makes sure we get our loaner while our vehicles get service. Thank you Elijah. Tanya Maddalena. Oct/9/20
"It was a pleasure working with Robert. He provided great..." It was a pleasure working with Robert. He provided great customer service. By ensuring me status updates in a timely manner. He also worked on a plan for car to get repairs done. I will be coming back to him.
"I was very pleased with my service advisor Robert. He..." I was very pleased with my service advisor Robert. He took his time with me going over everything. He was excellent. Thank you so much.
"If you need to go here, speak with Carlos. He is a great..." If you need to go here, speak with Carlos. He is a great guy and really helpful. Knows a lot about what he is doing and ver up front with what’s going on. Always keeps me updated. Highly recommend Carlos Martell.
BMW has a 4.5 star rating with 4,361 reviews.
BMW is closed now. It will open at 9:00 a.m.